Student Assistant - MDHHS Office of Inspector General

State of MichiganTo Be Determined - TBD, MI
Hybrid

About The Position

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. This Student Assistant position, under direct supervision, serves as the main point of contact for the Office of Inspector General Fraud Hotline. Responsibilities include answering, screening, and directing all calls made to the Fraud Hotline appropriately. This position gathers information from callers regarding beneficiary welfare fraud complaints and directs the complaints to the appropriate specialized OIG unit or enters them into the Michigan Inspector General System for processing.

Requirements

  • Current enrollment in high school, vocational or technical school, or post-secondary educational institution.
  • No specific type or amount of experience is required.
  • Must apply for this position online via NEOGOV.
  • Document relevant experience and/or education referred to in the supplemental questions in your cover letter, resume, transcript and/or application.
  • Attach a one-page resume identifying specific experience and dates of employment (month and year, hours per week).
  • Attach a one-page cover letter.
  • If applicable, attach a copy of official transcript(s) (scanned copies of official transcripts are accepted; web-based, internet, or copies of unofficial transcripts are not accepted).
  • Use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process.

Responsibilities

  • Answering, screening, and directing all calls made to the Fraud Hotline appropriately.
  • Gathering information from callers regarding beneficiary welfare fraud complaints.
  • Directing complaints to the appropriate specialized OIG unit or entering them into the Michigan Inspector General System for processing.

Benefits

  • Employees will be provided computers to perform state work.
  • Phones may also be provided for necessary communications.
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