Basic Needs & Student Support - Student Assistant, Palm Desert Campus

CSUSB•San Bernardino, CA

3d•Onsite

About The Position

The CSUSB Basic Needs & Student Support serves as a one-stop wellness hub where students can access basic needs services, complete basic needs intake, and connect to housing, food, financial, and other essential resources both on and off-campus. Wellness Ambassadors are a group of positive, enthusiastic and well-informed students who are interested in supporting the daily operation of the Basic Needs & Student Support Center. We are seeking an organized, motivated, and outgoing individuals to support the daily operations of the Basic Needs & Student Support Center.

Requirements

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card

Nice To Haves

Ability to provide friendly and pleasant student-oriented services and maintain a professional work conduct
Ability to effectively communicate clearly and concisely both verbally and in writing
Ability to adhere to work agreements, follow routine verbal and written instructions, use time effectively and work productively with general supervision
Ability to speak and write in a second language is a plus but not required.
Ability to multi-task and prioritize tasks to meet deadlines.
Intermediate proficiency in Google applications.

Responsibilities

Provide quality and consistent student-centered services to all students and provide additional resources and information to assist students in addressing their needs.
Maintain a caring, respectful, comfortable, welcoming, and inclusive environment for all student shoppers served in the Obershaw DEN and/or mobile pantry.
Maintain positive and professional working relationships with external agencies and the campus community including students, staff, and community members.
Present a professional appearance and positive attitude.
Under close supervision, maintain the daily duties of the mobile pantry, assists with mobile pantry opening and closing duties.
Maintain utilization records of shoppers in the Obershaw DEN and/or mobile pantry in the Athletic department including scanning IDs, processing donations, performing data entry.
Maintain food inventory, quality control, and rotation of food supply in accordance with policies and procedures.
Keep space and storage area clean and organized, including wiping down shelving, and refrigerators, organizing stocking, and quality control.
Support crowd control during busy times in the service area.
Track student usage and inventory management for reporting purposes.
Remain current of services and resources available on and off campus, such as free food at upcoming events and programs.
Refer students to additional resources available through Basic & Needs & Student Support and the integrated Holistic Support.
Engage with students through in-person tabling and outreach events to promote department services, programs, and resources.
Provide basic needs resources and services offered to students which may include Basic Needs Grant Request, Swipe Out Hunger, CalFresh, incentive resources, and more.
Guide and follow up with new and returning students on basic needs services or resources to successfully complete.
Attend staff meetings and all required training every 1st and 3rd Friday of every month.
Work on special projects as assigned.
Assume responsibility for understanding and learning about all basic needs services and program offered in the department.