Student Assistant- IT

San Francisco Bay University • Fremont, CA

15h • $18 - $22 • Onsite

About The Position

The Student Assistant in University Operations IT provides first-level technical support to faculty, staff, and students while assisting with classroom and office technology, troubleshooting issues, and supporting audiovisual setup for events. The role also includes tracking IT inventory, preparing user resources, and contributing to training to improve technology use across campus.

Requirements

• Strong verbal and written communication skills, with the ability to convey technical information clearly.
• Proficiency in MS Word, MS Excel, Google Mail, Google Calendar, and Google Docs.
• Maintain a professional appearance and attitude.
• Providing excellent customer service.
• Basic understanding of computer systems, networks, and troubleshooting.
• Willingness to learn and adapt to new technologies and processes.
• Be a full time student at SFBU
• Have a high school diploma

Nice To Haves

• Previous experience in an IT support role (preferred but not required).

Responsibilities

• Provide first-level technical support to faculty, staff, and students for hardware, software, and network-related issues.
• Assist with classroom and office technology maintenance, performing routine checks, and reporting technical problems as needed.
• Support the setup, configuration, and troubleshooting of audiovisual equipment for classrooms, meetings, and events.
• Perform data entry and assist in tracking IT equipment and supplies inventory.
• Help prepare user manuals and assist in conducting user training sessions to improve technology adoption and ease of use.
• Follow IT department policies and procedures to ensure security and compliance with university or company standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED