Part Time - Student (Undergraduate) - Ambassador

Penn State University

6d•Onsite

About The Position

Penn State Brandywine is seeking to hire Penn State students to work as Student Ambassadors for its Student Affairs office. Reporting to the Student Activities and Recreation Coordinator, the Student Affairs Student Ambassador position will assist in carrying out Student Affairs initiatives including, but not limited to, New Student Orientation, Orchard Hall Welcome Crew, New Connections, Week of Welcome, Homecoming, Parents & Family Weekend, Open House, and Accepted Student programs. In addition, Student Affairs Student Ambassadors will staff the Student Union Building Welcome Desk, Student Affairs Reception Desk, and assist with other tasks to support Student Affairs. This is a student leadership opening that challenges students in self-evaluation and reflection throughout their experience and develops a personal growth plan. Students in this position will gain improved work ethic, time management, collaboration, leadership, communication, and public speaking skills; have an opportunity to network with university staff; and gain an increased understanding of careers in higher education. Student Affairs Student Ambassadors will be expected to always act in a professional manner and respect all individuals in our diverse university community. Student workers in this position are expected to read, understand, and adhere to established expectations, including a confidentiality agreement due to the sensitive nature of some Student Affairs services (e.g.: Counseling, food pantry access).

Requirements

Current Penn State Brandywine Undergraduate Student enrolled in Fall 2026 Semester.
Completed at least twenty-four (24) credits by the end of the Spring 2027 Semester.
In good standing with the University.
Must be able to be flexible and patient.
Excellent communication skills.
Excellent customer service skills.
Excellent organizational skills.
Demonstrate the ability to work on a team.
Demonstrate the ability to multitask.
Ability to use Microsoft Office Suite.

Nice To Haves

Prior experience in an office setting.
Prior experience in customer service.

Responsibilities

Assist incoming Penn State Brandywine students and their guests by introducing them to campus and its resources, leading conversations about the transition from high school to college, and acting as a representative of the Pennsylvania State University.
Facilitate small group discussions and activities on subjects including transition issues, involvement on campus, diversity and inclusion, health and safety, personal responsibility, and responsible decision-making.
Present information to students on educational planning, including academic requirements, academic goal setting, academic integrity, and exploring academic majors alongside academic advisers.
Serve as a resource and guide to new students and their guests throughout the NSO session.
Work cooperatively within a team of fellow student leaders to accomplish tasks, respond to questions from students and guests about university life using personal experiences in a professional manner, and encourage students to establish meaningful connections with other first-year students.
Answer questions and provide directions for students, staff, and campus guests at the Welcome and Student Affairs Reception Desk.
Answer telephone calls.
Handle maintenance and signing out of game equipment.
Sell tickets for campus events and trips.
Distribute and collect paperwork for Student Affairs.
Perform other desk functions as assigned.
Create and distribute marketing materials when scheduled outside of the Welcome Desk.
Assist with weekly programs.
Sort mail.
Perform office maintenance and organization.
Provide other support duties as assigned.