Student Affairs Retention Specialist

University of Wisconsin Milwaukee•Milwaukee, WI

2d•Onsite

About The Position

The College of Community Engagement and Professions is seeking a Student Affairs Retention Specialist. The Student Affairs Retention Specialist will improve retention, persistence, and completion rates among students in the College of Community Engagement and Professions through strategic guidance, early alert systems, connection with needed university and community resources, community building activities, and coordinated academic support.

Requirements

Bachelor’s Degree in Education, Social Work, Higher Education or related field
Minimum 2 years’ experience working in a college/university setting in an advising, coaching, or related support role
Experience using student information systems or case management tools
Strong communication skills (as evidenced by application materials)

Nice To Haves

Experience building relationships with various populations
3+ years’ experience working in a college/university setting in an advising or coaching capacity
Experience with teacher, social work, and/or information science and technology education programs

Responsibilities

Improves various completion rates through tailored initiatives to support students, including coordination of academic support and identification of barriers to success
Connects students with UWM resources and helps students navigate steps to accessing resources
Proactively reaches out to students to encourage registration, persistence, academic planning, and action related to academic concerns
Advocates for student needs and promotes streamlined learning experience
Leverages early alert, academic performance, and retention monitoring systems to promote student success through active outreach to students
Builds relationships with students to understand their unique needs and challenges
Liaises as needed with external partners while being FERPA compliant
Coordinates student on-boarding experience and development of cohort-based professional support communities
Develops case management system for on-going support and guidance of students