Student Affairs Manager - Josef Korbel School of Global & Public

University of Denver•Denver, CO

21h•Hybrid

About The Position

The Josef Korbel School of Global & Public Affairs at the University of Denver is an interdisciplinary professional school of international studies that prepares students for careers in the public, private and non-profit sectors. The School offers seven master's degrees and two undergraduate degrees, and houses several research centers and institutes. The Korbel School is a mission-driven institution. Through our teaching, research, and direct engagement, we are taking on the great challenges of our time: making the global economy more equitable and inclusive, responding to new and emerging security threats, advancing human rights and social justice, combating climate change, and promoting healthy democracy. Position Summary The Josef Korbel School is seeking an energetic and experienced part-time Student Affairs Manager to support Undergraduate Student Affairs. This position, scheduled for 20 hours per week, plays a vital role in providing academic advising and program support to undergraduate students. The Manager will collaborate closely with the Director of Undergraduate Student Affairs on a range of advising initiatives. We are particularly interested in candidates with a strong background in academic advising who are eager to contribute to the continued development of a key undergraduate resource.

Requirements

Knowledge of FERPA and student privacy regulations.
Knowledge of academic policies, curriculum requirements, and degree progress standards.
Knowledge of student conduct, grievance, and support processes.
Knowledge of enrollment, retention, and persistence initiatives.
Strong verbal and written communication skills.
Academic advising and student coaching skills.
Excellent interpersonal and relationship-building skills.
Ability to build rapport with students from diverse backgrounds.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Ability to exercise sound judgment and maintain confidentiality.
Ability to interpret and apply institutional policies and procedures.
Ability to identify student needs and connect students with appropriate resources.
At least two years of experience working with and mentoring a diverse population of higher education students
At least two years of experience in academic advising and administrative support
Excellent written and verbal communication skills
Strong organizational skills, with the ability to manage and prioritize multiple tasks while maintaining exceptional attention to detail
Demonstrated ability to prioritize multiple projects and consistently meet deadlines
Excellent interpersonal skills and the ability to collaborate effectively with a diverse range of constituents in a team-oriented environment
Proven ability to exercise sound independent judgment in a fast-paced academic setting
Experience planning, organizing, and promoting events
Proficiency in Microsoft Office applications, including Outlook, Excel, Publisher, and Word

Responsibilities

Provide academic advising for undergraduate students majoring or minoring in International Studies and/or Public Policy, including both one-on-one and group advising sessions throughout the academic year
Maintain accurate records and monitor the academic progress of International Studies (INTS) and Public Policy (PPOL) majors and minors
Engage with prospective students and their families in collaboration with the Office of Undergraduate Admission
Provide general program support and assist with special projects for faculty and staff within the Undergraduate Program in International Studies and Public Policy
Develop and manage communications, including newsletters, for current and prospective students
Assist with planning and coordination of events, including undergraduate social programs, commencement, and orientation receptions
Occasional support for graduate programs