Student Advisor

EAST SIDE HOUSE SETTLEMENT•New York, NY

1d•$25 - $25•Hybrid

About The Position

East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. ESH has identified that education is the foundation for economic improvement and through its youth education and technology programs it teaches skills to allow its students and clients to become more self-sufficient and independent. As a community resource the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as an additional way to provide economic support to the community we serve. The George Washington Young Adult Borough Center (YABC) is an alternative afternoon and evening program designed to meet the educational needs of high school students who are behind in credit or have adult responsibilities that make it hard to attend school during the day. Students attend YABCs part-time in the afternoon or evening to earn a high school diploma. The YABC program is designed to re-engage high school students who are over-age and under-credited or have dropped out of high school. ESH is directly responsible for the administration of each school’s Learning-to-Work Program, which enhances the school’s academic component by offering additional academic support, career and education exploration, work preparation, skills development, and internships. Under the supervision of the LTW Program Director and Assistant Director, with latitude for independent judgment, student advisors will be responsible to perform each essential duty.

Requirements

Minimum B.A/ B.S.W. degree is required with at least two years youth services experience.
Excellent verbal, analytical, writing, communication, organizational skills.
Ability to work in a team-oriented environment and multi-task.
Strong interpersonal skills and time management skills.
Demonstrated knowledge of community service/ development.
Knowledge and experience in WordPerfect/ Microsoft Word / Google Suite, Microsoft Teams, Zoom, and other applications.
Problem Solving/ Analysis
Communication Proficiency
Customer Service/ Client Focus
Teamwork Orientation
Time Management/Ability to meet deadlines
Department of Education (DOE) Clearance

Nice To Haves

Some evenings, weekends, and remote work required.
Some overnight trips required.

Responsibilities

Be a primary person of contact for a caseload of approximately 60-70 students
Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or socially distant as needed
Conduct intake interviews with students and family members. Interviews may need to be conducted remotely via Department of Education approved platforms
Refer students to academic and support services as needed
Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans
Consult with teachers and provide feedback to students on academic performance
Maintain student charts and records to ensure milestones are being met
Refer students to academic and support services as needed
Attend administrative meetings, program trainings and staff development. Meetings may require virtual attendance
Meet with caseload in a group or individual setting to assist them in their academic, career and personal goals. Some individual and group work will require usage of remote platforms, or be socially distanced
Conduct workshops, social-emotional groups, interest groups, or other groups for caseload
Educating students and parents about colleges, the college admissions process, trends, procedures, and testing; advising students and families as they go through the process; and helping students and families aspire realistically and choose wisely
Walk students through FAFSA and college applications
Walk students through employment opportunities
Conduct informal counseling sessions for students to support their social-emotional development
Document all interactions with students on Salesforce, Google Suite, and other data systems as required
Participate in civic and community building efforts and activities as assigned via East Side House Community Development
Participate and help arrange field trips, special events and extracurricular activities
Managing alumni events and data tracking
Manage social networks for the purpose of keeping in touch with alumni
Arrange and participate in special events, student-based projects and extracurricular activities
Provide other program support functions as required
Maintain flexible hours and work days, some overnight trips required