Student Advisor

Towson University • Towson, MD

1d

About The Position

The Student Advisor provides accurate, individualized guidance on academic planning, including majors, minors, course selection, registration, and transfer credits. This role involves maintaining an assigned caseload of students, developing individualized academic plans, monitoring academic progress, and supporting student progression toward major selection and degree completion. The advisor will offer comprehensive guidance on degree requirements, curriculum pathways, course sequencing, and progress towards graduation. They will also refer students to appropriate campus offices such as Financial Aid, Career Center, Counseling Center, and Accessibility and Disability Services when needs extend beyond the advising scope. Maintaining structured appointment availability with equitable access for all students and responding to student outreach within established timelines are key responsibilities. The advisor will prepare for appointments by reviewing student-submitted comments, student records, and prior advising summaries, and will maintain accurate and timely appointment summaries within institutional systems. Additionally, the role includes providing outreach to students with ad hoc alerts, offering intervention strategies, and identifying students who have not registered for courses to address barriers and support re-engagement.

Requirements

• Bachelor’s degree from an accredited institution.
• Two years of experience in academic advising, student success, coaching, career development, student affairs, teaching, counseling, or a related field.
• Proficiency with Microsoft Office Suite, Student Information Systems, and other technology platforms used to support student success.
• Experience handling sensitive student information in accordance with applicable privacy regulations (e.g., FERPA) in a professional setting.
• Demonstrated ability to build effective relationships with students and colleagues.
• Strong verbal, written, interpersonal, and organizational skills.
• Ability to learn new platforms/programs.
• Ability to work independently and as part of a team.
• Demonstrated strong commitment to student success.

Nice To Haves

• Bachelor’s degree in the STEM field or master’s degree in Advising, Student Development, Educational Administration, or related field.
• Experience using PeopleSoft, EAB Navigate Student Success Collaborative and university data systems.
• Familiarity with NACADA (National Academic Advising Association) academic advising pillars, competencies, and standards, demonstrated through professional development, membership, conference participation, or direct application in an advising role.
• Expertise in assisting diverse populations, diverse learners, and/or at-risk students.
• Ability to communicate effectively in front of large groups and to provide presentations, workshops, and outreach programs.

Responsibilities

• Provide accurate, individualized guidance on academic planning, including majors, minors, course selection, registration, and transfer credits.
• Maintain an assigned caseload of students, including development of individualized academic plans, monitoring of academic progress, and supporting student progression toward major selection and degree completion.
• Provide comprehensive advising on degree requirements, curriculum pathways, course sequencing, and progress towards graduation in alignment with program requirements.
• Refer students to appropriate campus offices including Financial Aid, Career Center, Counseling Center, and Accessibility and Disability Services when needs extend beyond advising scope.
• Maintain structured appointment availability with equitable access for all students and respond to student outreach within established timelines.
• Prepare for advising appointments through review of relevant student-submitted comments, student records, and prior advising summaries.
• Maintain accurate and timely appointment summaries regarding student advising interactions, student records, and degree tracking within institutional systems (e.g., PeopleSoft, SSC Navigate).
• Provide outreach to students with ad hoc alerts; offer intervention strategies and/or referrals to appropriate campus resources.
• Identify students who have not registered for courses during the registration period; address technical, procedural, financial, or personal barriers and support re-engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level