Student Admin/Office Assistant - Keck Center Tour Guide

Chapman University CareersIrvine, CA
Onsite

About The Position

Schmid College is looking for a highly motivated undergraduate student majoring in a program within Schmid College of Science and Technology for the position of Keck Center Tour Guide. The Keck Center Tour Guide works closely with Schmid College’s Digital Marketing and Communications Manager to provide informed, friendly service to campus visitors. This position supports the overall admissions strategy and messaging of Schmid College of Science and Technology at Chapman University. The Keck Center Tour Guide will be trained and mentored to gain knowledge of Schmid College and to develop skills in public speaking, customer service, and problem solving. Aids with administrative duties and event support as needed. This position requires the ability to occasionally work weekend hours for job-related functions.

Requirements

  • Little to minimal prior experience.
  • Ability to learn support process.
  • Familiarity with Microsoft Office Suite.

Nice To Haves

  • Undergraduate student majoring in a program within Schmid College of Science and Technology
  • Good communication skills
  • A positive and professional demeanor
  • A willingness to help

Responsibilities

  • Greeting families, leading tours through all three floors of the Keck Center
  • Answering questions pertaining to academics and student life at Schmid College
  • The Keck Center Tour Guide will be expected to memorize and adhere to a script
  • The Keck Center Tour Guide will typically lead tours solo and or with partner
  • May occasionally help to train new tour guides
  • The Keck Center Tour Guide will be trained and mentored to gain knowledge about Schmid College and develop skills in public speaking, customer service, and problem solving.
  • Aids with administrative duties and event support as needed.
  • Will interact positively with prospective students and families.
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