Student Accounts Representative- IL- Student Financial Services

Midwestern University•Downers Grove, IL

8d•Onsite

About The Position

The Student Accounts Representative works directly within the Office of Student Financial Services on all aspects of cash management, billing, receivables, and reconciliation, as well as departmental planning, with an emphasis on communication and customer service, under the general supervision of the Student Accounts Manager.

Requirements

High school diploma or GED required
3-5 years working in an accounting, accounts receivable, financial aid, student accounts, or business/financial office role, preferable at a graduate institution.
Intermediate to advanced knowledge of Microsoft Office; Outlook, Word, and Excel required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of students, spouses, parents and employees of MWU.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to calculate figures and amounts such as discounts, interests, commissions and proportions, percentages, area.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close and distance vision.

Nice To Haves

Associates degree in Management/Accounting or related field preferred.
Previous experience with account reconciliations and journal entries is preferred.

Responsibilities

Process daily Student Accounts functions including cash management, deposits, journal entries, and reconciliations.
Monitor student accounts receivable (AR) activity
Assist with direct deposit processing and account maintenance
Assist with Monthly/quarterly reconciliation.
Support invoicing and follow-up for scholarships, VA benefits, Military, National Health Service Corps. (NHSC), Vocational Rehabilitation, reserve accounts, and 529 plans
Assist students and authorized third parties with billing questions
Collaborate with campus departments on financial matters
Support monthly and quarterly reconciliation processes
Administrator the Brinks 24Seven and check scanner processes.
Assist students and authorized third parties with Student Account issues, billing, and questions.
Communicate with campus Departments (i.e., Student Services, Business Office) on fiscal issues.
Assist with monthly/quarterly reconciliation (i.e., Business Office)
Complete and analyze management reports as required.
Assist Student Accounts Supervisor on various projects as assigned.
Pro-actively identify risks and roadblocks that need to be addressed; identify and detail creative solutions, along with preliminary recommendations, to minimize the impact of these potential problems.
Actively participate in the annual planning process to improve operations and advance departmental objectives.
Assist with maintaining and updating the Student Accounts policy and procedure manuals.
Assist with maintaining and updating the Student Accounts CARS tables
Assist Student Accounts Manager or Director of Student Financial Services on various projects as assigned.

Benefits

medical, dental, and vision insurance plans
life insurance
short/long-term disability
pet insurance
flexible spending accounts, including healthcare reimbursement and a child/dependent care account.
competitive time off package including paid holidays, sick/flex days, personal days, and vacation days.
403(b) retirement plan
tuition reimbursement
child care subsidy reimbursement program
identity theft protection
employee assistance program
wellness facility on-site with a fully equipped fitness facility.