Student Accounts Coordinator (Accounting Technician III)

CSU Careers • San Diego, CA

1d • Onsite

About The Position

San Diego State University is seeking a detail-oriented and customer-focused Student Account Coordinator to manage student housing billing, account administration, and financial reporting. This role supports accurate student account management, collaborates with campus partners, and provides guidance to students and families on housing-related financial matters.

Requirements

• Equivalent to four years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities.
• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to organize large volumes of detailed transactions, planning for peak loads and maintaining productive work conditions and relationships with others.
• Ability to collaborate effectively with departments across the University to coordinate services, resolve issues, and achieve shared goals.
• Excellent organizational skills and knowledge and experience prioritizing work.
• Patience and a business-like, courteous manner are required in working with students, parents and University departments.
• Applicants must currently be authorized to work in the United States on a full-time basis.
• Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
• Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
• Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Nice To Haves

• Bachelor of Arts or Science Degree in a related field preferred.
• Experience with PeopleSoft and StarRez, and working in a University environment with parents and students preferred.

Responsibilities

• Process student housing accounts, room assignments, meal plans, contract adjustments, and billing transactions using StarRez, PeopleSoft, and related systems.
• Advise students, parents, and campus partners on housing charges, payment plans, financial aid, and account balances while resolving billing issues and processing account adjustments.
• Prepare financial reports, reconcile account data, manage special billing programs, and support software testing and process improvements.
• Coordinate with campus departments to administer housing-related programs, supervise student assistants, and support specialized billing, collections, and student financial initiatives.
• Process residence hall damage charges, special program billing, and housing-related financial transactions while ensuring accurate documentation and timely collection of funds.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• FlexCash, life and disability insurance, legal and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree