Student Account Specialist

ETSUJohnson City, TN
Onsite

About The Position

Responsible to the Assistant Bursar for reconciling payments for institutional main-campus loan funds; overseeing external scholarship processes and reconciling to the financial accounting system; reconciling student revenue, receivable, and payable accounts in the financial accounting system to the subsidiary ledger; coordinating coding between Bursar, Accounting and Financial Aid to assist in data integrity in student accounts and related records; maintaining and ordering Merchant IDs and ordering credit card equipment for use by Bursar and university departments; reconciling housing billing statements to student accounts; reconciling returned checks on student accounts to the financial accounting system, supervising classified staff in student payments and departmental receipting; and performing other related duties as assigned.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Management, or a related field OR An equivalent combination of education and experience
  • Knowledge of generally accepted accounting principles and computer applications related to accounting.
  • Knowledge of federal and state regulations, laws, policies, and procedures governing financial aid programs.
  • Knowledge of basic contract law.
  • Knowledge of computer applications, including word processing and spreadsheet programs.
  • Knowledge of university policies and procedures.
  • Ability to communicate effectively.
  • Ability to exercise sound judgment in evaluating situations and making decisions.
  • Ability to prioritize tasks and organize work schedules effectively.
  • Ability to establish and maintain effective working relationships with employees, students, and staff.

Responsibilities

  • Reconciling payments for institutional main-campus loan funds
  • Overseeing external scholarship processes and reconciling to the financial accounting system
  • Reconciling student revenue, receivable, and payable accounts in the financial accounting system to the subsidiary ledger
  • Coordinating coding between Bursar, Accounting and Financial Aid to assist in data integrity in student accounts and related records
  • Maintaining and ordering Merchant IDs and ordering credit card equipment for use by Bursar and university departments
  • Reconciling housing billing statements to student accounts
  • Reconciling returned checks on student accounts to the financial accounting system
  • Supervising classified staff in student payments and departmental receipting
  • Performing other related duties as assigned

Benefits

  • Information on benefits available at www.etsu.edu/human-resources/benefits/
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