StS (Setting the Standards) Engineer

Stef & Philips

3d•Remote

About The Position

The Role We're proud to be an approved StS provider, which gives our local authority clients and our tenants the confidence that the accommodation we provide is safe and of a good standard. As our StS engineer, you'll visit our properties across London to inspect them for compliance with StS standards, carrying out remedial maintenance as required. You'll also attend each property's annual StS inspection and will build a strong working relationship with the inspectors. You'll be part of a larger team of other field based maintenance multi-traders, and office based co-ordinators to ensure that repairs are carried out promptly and effectively.

Requirements

Demonstrate substantial experience in multi-skilled trade repairs and maintenance, particularly carpentry and plumbing, and ideally plastering
Experience with managing vulnerable individuals and managing HMO properties
Good communication skills with the ability to build effective working relationships with internal colleagues and external teams.
Full clean UK Driver’s license
A clean Enhanced DBS / Police checked
Ability to prioritise workload and work effectively in a high-pressure environment
Close attention to detail
Strong administrative skills
Previous experience in a similar position
Working on own initiative without close supervision and as part of a team
Work flexibly to meet the varying demands of the role in order to achieve agreed outcomes
Knowledge and experience working in temporary and emergency accommodation
Experience of fire-safety related work and repairs

Responsibilities

Taking instructions from the StS administrator regarding the daily schedule of jobs
Attending units for StS inspections, and to prepare them for inspections, carrying out proactive maintenance repairs as required
Registering job progress reports and completing job reports
Accurate collation of data for each job (photos/ videos)
Build a strong and effective working relationship with the team of StS inspectors
Ensure material and supply stock levels are maintained at all times within your vehicle
Ensure that the highest levels of customer service are fully implemented to achieve customer satisfaction guaranteeing complaints are handled with empathy and professionalism
Any other relevant duties as requested by other departments
Updating information on PDA system
To comply with Stef & Philips policies and to carry out any duties that may reasonably be required

Benefits

23 days leave, plus bank holidays
Additional holiday days for long service – up to 30 days
Celebration of tenure 3 years £500
5 years £1000
10 years £5000
Private health insurance with Vitality
Birthday off
One well-being day off per year
Maternity/Paternity Pay
Pension schemes increase – after 2 years.
£500 referral scheme for staff who refer a new employee, paid upon passing probation.
Company payday lunch