Operations - Structured Cabling Technician

Ontivity•Dallas, TX

About The Position

The Structured Cabling Technician installs, maintains, tests, and troubleshoots structured cabling systems for telecommunication networks, including fiber optics and related components. The role involves diagnosing connectivity issues, verifying system performance and compliance with applicable standards, and maintaining accurate installation documentation, network diagrams, inventory, and project records. The technician also tests electrical and telecommunications components for continuity and proper voltage according to specifications, provides professional customer service, and works with clients and team members to complete projects safely. This is a full-time position typically scheduled Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime requirements and weekends as needed. Travel is required, usually 50–90% of the time, and may involve traveling out of market or state for up to several weeks at a time. Work takes place indoors and outdoors in all types of weather, including at heights and in confined spaces. The position may require long and unpredictable hours. Employees must follow safety regulations and company policies, and must pass pre-employment background and drug screening and participate in random testing.

Requirements

Proficiency installing and terminating cabling such as CAT5e, CAT6, CAT6A, and fiber optics.
Experience using testing and troubleshooting tools such as cable testers, OTDR, and network analyzers.
Strong problem-solving abilities and attention to detail.
Excellent communication skills and ability to work effectively with clients and team members.
High school diploma or equivalent.
At least 2 years of experience in structured cabling or a related field.
Valid and clear driver's license.
OSHA 10 or OSHA 30.
Ability to stoop, crawl, bend at the knees and waist, squat, and regularly lift 20 pounds, including body weight, equipment, tools, and boxes.
Willingness to travel out of market or state for up to several weeks at a time; travel is usually 50–90% of the time.
Ability to pass pre-employment background and drug testing and participate in a random testing program.
Ability to work long and unpredictable hours as required, including overtime and weekends as needed.
Ability to work indoors and outdoors in all types of weather, at heights, and in confined spaces.

Nice To Haves

Relevant technical certification or degree.
Certifications such as BICSI Installer I/II, Certified Fiber Optic Technician (CFOT), or equivalent.

Responsibilities

Install, configure, and maintain structured cabling systems, fiber optics, and related components.
Perform preventive maintenance and repairs by troubleshooting cabling system issues.
Ensure installations comply with industry standards, company specifications, codes, and required standards.
Test cabling systems with industry-standard equipment to verify functionality and performance.
Identify, diagnose, and resolve cabling and network connectivity issues.
Create and maintain accurate documentation of cabling installations, configurations, and network diagrams.
Update and manage cabling inventory and project records.
Test electrical and telecommunications components for continuity and proper voltage according to specifications.
Address client inquiries and concerns professionally and provide exceptional customer service.
Work collaboratively with clients and team members to ensure project success.
Follow safety regulations and company policies while working on job sites.