String Instrument Repair Technician

Music & Arts•East Hartford, CT

About The Position

The String Instrument Repair Technician repairs musical string instruments promptly and proficiently, returning them in good playing order. Technicians may specialize in one instrument type or work on multiple types. The role primarily involves servicing rental-return instruments while meeting established quality guidelines and maintaining accurate production records. Additional duties may be assigned. Music & Arts is part of the Guitar Center enterprise. The company operates more than 200 retail stores, 120 educational representatives, and 300 affiliate locations. The position pays $17.00–$20.00 per hour, plus commission, depending on location, background, and experience. Actual compensation may vary based on experience, education, and other factors.

Requirements

  • High school diploma or GED.
  • Apprenticeship or a diploma from an accredited repair school.
  • Ability to read, write, speak, and comprehend English.
  • Ability to use standard repair shop tools and equipment.
  • Two years of relevant work experience working on musical instruments daily.
  • Skilled understanding of and ability to repair one or more of the following in a timely and efficient manner: brass, woodwind, percussion, and orchestral instruments.
  • Goal-oriented approach.
  • Ability to produce quality repairs efficiently.
  • Ability to take advice and supervision from the shop manager.
  • Problem-solving and technical skills related to diagnosing and repairing instruments.
  • Ability to self-motivate and work independently.
  • Ability to work with others in a close environment.

Nice To Haves

  • Four years of relevant work experience working on musical instruments daily.
  • Advanced understanding of and ability to repair one or more of the following in a timely and efficient manner: brass, woodwind, percussion, and orchestral instruments.

Responsibilities

  • Repair rental-return instruments efficiently and in a timely manner.
  • Ensure each instrument is repaired according to established quality guidelines.
  • Maintain accurate records for production reporting.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform and return to their job after a tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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