Streetcar Operator - Full Time

Regional Transit AuthorityNew Orleans, LA
Onsite

About The Position

The Regional Transit Authority (RTA) in New Orleans provides essential transit services, including streetcars, buses, and ferries, to residents and tourists. Our system facilitates over 19 million rides annually, connecting people to historical neighborhoods and attractions. This posting is for an Amalgamated Transit Union (ATU) position.

Requirements

  • Must be able to read and write English in a logical manner to complete reports, assignment sheets, other documents, and forms.
  • Must have the ability to compute basic arithmetic and to tell time accurately.
  • Must possess good oral communication skills to accurately relate information to the communication center, public, or management personnel.
  • Must possess good interpersonal skills to interact positively with other Operators, management staff, passengers, and the general public.
  • Must be able to learn to safely and defensively operate a transit vehicle.
  • Ability to drive a transit vehicle in a safe & defensive manner.
  • Must possess a valid Commercial Driver’s License (CDL) with a “P” endorsement.
  • Ability to maintain CDL and endorsements throughout employment.
  • Must submit to a criminal background check, the results of which must meet hiring criteria for the role.
  • 21+ years of age
  • Six months’ minimum of customer service experience

Nice To Haves

  • previous experience as a driver
  • work experience with the public

Responsibilities

  • Operates a passenger streetcar over a prescribed route.
  • Operates the vehicle safely.
  • Provides passengers and the general public with information regarding the RTA system in a courteous manner.
  • Communicates via radio or public telephone to a central communication center all information pertinent to the safe and expeditious movement of the transit vehicle.
  • Immediately and accurately reports to the central communication system all unusual incidents and all accidents.
  • Timely and accurately prepares written reports on incidents, accidents, and vehicle defects, and other written reports as directed.
  • Maintains time points, established running time, and maintains a schedule over a specific route.
  • Monitors the fare box, challenges fare irregularities; issues, validates, and accepts transfers according to regulations.
  • Interacts with fellow Operators, Supervisors, and other company officials in a professional manner.
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of RTA are carried out.
  • As needed, represent the company in litigation involving accidents.
  • Performs other job-related duties which are in keeping with the goals and objectives of RTA.
  • Attend training sessions and other meetings as required or directed.
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