Street Team Associate - Nashville, TN

Bird • Nashville, TN

7d • Onsite

About The Position

Join Bird's mission to change the way the world moves by supporting operations and logistics with fleet deployment and other tasks. As a Street Team Associate, you will be the face of our operations on the ground in Nashville. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.

Requirements

• Prior experience in field operations, customer service, or logistics preferred
• Strong communication skills and a proactive, problem-solving mindset
• Ability to work independently and manage time effectively
• Comfortable working outdoors and on foot for extended periods

Nice To Haves

• Familiarity with micromobility or transportation systems is a plus

Responsibilities

• Ensure designated parking zones remain clear, organized, and in compliance with Nashville city regulations.
• Proactively tidy up mis-parked vehicles in high-traffic areas.
• Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility.
• Interact with riders in the field to provide support and education on proper parking behavior.
• Promote positive user habits that align with city compliance standards.
• Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands).
• Communicate observed issues to the operations team for follow-up.
• Collect observational data on parking patterns, high-demand areas, and rider behavior.
• Provide feedback to support continuous improvement in operations and city collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed