Street Outreach Specialist
About The Position
The Orange County Housing Department is hiring a Street Outreach Specialist to work with people living unsheltered and connect them with housing and other services. The position builds relationships with clients and provides case management, advocacy, support, and referrals to appropriate agencies. The employee works under the general supervision of the Housing Helpline & Outreach Coordinator, exercising independent judgment within applicable rules, policies, procedures, and the Street Outreach program model. The role does not supervise other employees. This is a permanent, time-limited, grant-funded position with benefits. Continuation is dependent on funding and is guaranteed one fiscal year at a time. The job requires significant outdoor work and community rounds to engage with people living unsheltered. It also involves evening and weekend work, including rotating weekly shifts of 8 a.m.–5 p.m., 10 a.m.–7 p.m., and noon–9 p.m., plus at least one Saturday shift per month from 11 a.m.–8 p.m. This is a safety-sensitive position requiring participation in the Drug and Alcohol Program. A background check and pre-employment drug test are required, and employment cannot begin until clearance is obtained. The employee must work outside general business hours and travel throughout Orange County. CPR and Basic First Aid certification must be obtained within six months of hire.
Requirements
- Bachelor’s degree from an accredited college or university in a human services field or social work, and two years of human services work experience; or an equivalent combination of training and experience.
- A higher degree does not substitute for the required work experience.
- Possess or be able to readily obtain a valid North Carolina driver’s license for the type of vehicle or equipment operated.
- Obtain CPR and Basic First Aid certification within six months of hire.
- Be able to work outside general business hours and travel throughout Orange County.
- Successfully clear a background check and pre-employment drug testing.
- Participate in the Drug and Alcohol Program.
Nice To Haves
- Lived experience of homelessness.
- Previous experience working with the unsheltered population.
- Bilingual ability.
Responsibilities
- Build relationships with individuals living unsheltered.
- Connect clients with housing and other services.
- Provide case management, advocacy, and support.
- Make appropriate referrals to agencies.
- Conduct community rounds and engage with people living unsheltered.
- Travel throughout Orange County.
Benefits
- The position is fully benefited.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
