Street Outreach Program Coordinator

NEW LIFE CENTERS OF CHICAGOLAND NFP•Chicago, IL

3h•$60,000 - $70,000•Onsite

About The Position

Scaling Community Violence Intervention (CVI) for a Safer Chicago (SC2) is an expanding network of donors, anti-violence practitioners, and community stakeholders dedicated to enhancing CVI in the neighborhoods of Chicago most affected by violence. New Life Centers is partnering with six local community-based organizations; Central States SER, Enlace, Hope Culture, Erie House, Universidad Popular, and Beyond the Ball as The Pathways to Peace. The Pathways to Peace Program aims to serve 75% of the highest-risk individuals in the area over five years through comprehensive street outreach, case management, education, employment, and behavioral health services. The Program Coordinator position is full-time, 40 hours per week (exempt, benefits available). The Program Coordinator will assist the Director with daily administrative tasks, risk and issue logging, budget tracking, and logistical tasks. Flexible schedule required. Focus neighborhoods may include Little Village, Pilsen, and Brighton Park. May require some local travel (reimbursable). Pay commensurate with experience. This position is in-person.

Requirements

Certified Mandated Reporter
Clear background checks (criminal, child abuse/neglect, sex offender registry)
Valid driver’s license, insurance, and access to a vehicle
Must have a working phone
Minimum 1 year in human services (direct work with at-risk youth)
Proficient in Microsoft Word and Excel
Ability to learn and use databases and tracking systems
Strong written and verbal communication
Cross-cultural competency
Emotional maturity, integrity, and sound judgment
Ability to work with high-risk individuals in diverse settings
Conflict resolution and de-escalation
Ability to build relationships and trust
Commitment to nonviolence, restorative justice, and trauma-informed practices
Willingness to work in community/street-based and unstructured environments
Ability to maintain confidentiality and professionalism

Nice To Haves

Experience in crisis intervention
Familiarity with targeted communities (Little Village, Pilsen, Brighton Park)
Bilingual English/Spanish

Responsibilities

Assist Director with daily administrative tasks
Assure communications (attendance, reports, intakes, etc.) are accurate and submitted on time
Coordinate meetings for team, partners, and strategic planning
Submit all required finance information by deadlines
Follow stipend guidelines, tracking requirements, and submit required paperwork
Assist with monitoring team documentation (case notes, logs, receipts, attendance, etc.)
Maintain accuracy of budget and ensure spending is within limits
Participate in required evaluations
Perform other duties as assigned
Maintain communication with NLC leadership to ensure cohesive work environment
Collaborate with Program Supervisors and partners (sharing best practices, resources, planning)
Communicate relevant information promptly to team members and supervisors
Be responsive to Program Director, Data/IT Specialist, and Finance Manager
Work closely with referring partners and stakeholders to meet goals
Develop and maintain strong relationships with partners
Engage effectively with project partners and address challenges collaboratively
Maintain positive relationships with stakeholders
Build and sustain a “warm referral” network
Attend trainings, orientations, and partner/funder meetings
Ensure timely and accurate submission of team documentation
Adhere to program guidelines, policies, and reporting expectations
Maintain confidentiality of participant information
Demonstrate organizational values (New Life Centers’ values)
Work effectively as part of a team
Attend required meetings and trainings
Support a collaborative and accountable team environment