Strategy

AurelianSeattle, WA
$150,000 - $250,000Onsite

About The Position

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.

Requirements

  • Founders / ex-founders - you’ve made high-stakes calls with incomplete information and lived with the consequences.
  • Top-tier strategy consulting or a “decisions all day” seat - you’ve been trained to break down ambiguous problems fast and defend a recommendation.
  • Trading / quant / other high-intensity judgment fields - you make rapid, high-quality decisions under uncertainty and are sharp with data.
  • Exceptional product people - PMs known for judgment and taste, not just shipping.
  • Think from first principles and are unusually good at reasoning under uncertainty.
  • Have extremely high ownership and a strong bias toward action.
  • Communicate with precision - you can influence smart, opinionated people.
  • Are energized by ambiguity and want to be close to the most important decisions in the company.

Responsibilities

  • Pair sharp judgment with real operational horsepower - you turn decisions into outcomes and don't let things stall.
  • Take on the company's hardest, highest-stakes decisions end-to-end — framing the question, gathering the evidence, making the call, and standing behind the tradeoffs.
  • Act as the CEO's thought partner / trusted advisor on the calls that matter most, and earn the trust to make more of them over time.
  • Turn messy, ambiguous problems into clear direction the team can move on.
  • Get close to customers and the market, and turn what you learn into sharper decisions.
  • Bring rigor: use data, first-principles reasoning, and clear written argument to drive decisions rather than opinion or consensus.
  • Move fast and own outcomes - you measure yourself by results, not activity.

Benefits

  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches (on us)
  • Start-up Equity
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