Strategy Senior Manager | Sales & Commerce | Utilities

Accenture•Chicago, IL

22h

About The Position

This role is for a strategic problem solver with extensive consulting and industry experience in the Utilities sector, specifically within customer functions. The ideal candidate is a clear and effective communicator, open and relatable with clients and colleagues, and performs well in an agile, fast-paced environment. They should be able to balance leadership with team contribution, and have experience leading business development and sales origination efforts for transformative programs. The position requires energy, resilience, a passion for serving clients, and a commitment to continual learning, with an aptitude for breaking down complex processes and constructing clear analyses. The Senior Manager will partner with Utility clients, including Chief Customer Officers and Customer Operations leaders, to make strategic decisions intersecting business, digital technology, and operations. They will collaborate across Accenture services groups to deliver end-to-end client solutions, demonstrating strong critical thinking to understand challenges and define appropriate strategies. The role requires fluency in Utilities, digital, commerce, and sales trends, positioning Accenture as a thought leader. A high-level understanding of technology platforms and ecosystems in the digital world is essential, along with the ability to proactively identify growth opportunities. Excellent communication and interpersonal skills, including compelling storytelling for executive audiences, are crucial. The individual will also be responsible for developing high-performing teams and delivering projects that exceed client expectations and Accenture's profitability commitments. The work involves applying industry expertise directly with clients to provide strategic thinking for digital, commerce, and sales challenges, understanding client needs, developing new strategies, and delivering high-impact solutions. This includes providing thought leadership on digital transformation and customer commercial operations within Utilities, leading digital transformation initiatives, managing project delivery teams, and conducting value analysis to identify value creation opportunities. The role also involves coaching junior team members and supporting the profitability of client engagements.

Requirements

10+ years experience in the utilities space, including a robust understanding of the Utilities customer space, including market trends and challenges
6+ years experience in consulting, strategy, or equivalent role
4+ years experience leading multi-discipline teams

Nice To Haves

Experience in Utilities or related industries
MBA or equivalent graduate degree
Delivered and sold large multidimensional advisory programs in Utilities industry
Strong understanding of customer sales enablement platforms such as Salesforce
Strong understanding of customer back office processes and platforms like Oracle and SAP
Strong quantitative skills and analytical thinker with at least 2 years of prior experience driving insights using analytical tools
Good organizational, multi-tasking, and time-management skills, including experience working on multiple products or deals at the same time
Proven ability to work independently and as a team member

Responsibilities

Apply industry expertise working directly with clients to bring strategic thinking to their challenges in digital, commerce, and sales
Understand client needs, develop new strategies, and deliver high impact solutions that deliver value to clients
Provide thought leadership on trends in digital transformation, customer commercial operations, within Utilities sectors, positioning Accenture as a trusted advisor
Lead digital transformation initiatives and manage project delivery teams, ensuring the successful implementation of digital strategies and solutions that meet client expectations for timeline, budget, and quality
Lead value analysis to generate insights and identify value creation opportunities for clients and Accenture across digital capability areas
Partner with our clients to make bold decisions on priority C-Suite issues
Grow your expertise and coach junior team members to help Accenture maintain its thought-leadership position
Support the profitability of client engagements, and identify opportunities for extension, cross-sell or up-sell
Lead multiple workstreams and engage most senior clients day to day as the face of delivery programs