Strategy & Planning Manager (Remote)

Cisco•Research Triangle Park, NC

1d•$155,500 - $226,800•Remote

About The Position

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Your Impact: You will help craft Cisco's CX partner strategy, collaborating closely with senior leaders to scale partner programs that drive global growth for Cisco. As a Partner Strategy Manager you will: Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization Drive projects that identify and explore new opportunities and business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a reality Work closely with Cisco business units and cross-functional leadership to formulate long-term strategic priorities and plans related to partner service offerings, engagement models, and ecosystem growth opportunities Influence across external and internal collaborators, partnering closely with Cisco’s CX, partner, sales, product, partner programs and other teams Become an expert in Cisco’s partner business and have a deep understanding on the markets we serve and competitors we face Joining the CX Technical Partner Strategy team will give you the chance to explore highly complex problems, gain insight into how we drive growth through the Cisco Partner ecosystem, and establish relationships with people across the entire organization.

Requirements

Bachelor’s degree or equivalent experience
5+ years' experience in partner ecosystems within enterprise technology. 8+ years overall working experience in customer success, management consulting, professional services, or partner strategy
Demonstrated leadership and communication skills to work with senior leaders across various geographies
Solid understanding of high-tech industry and the role partners play, with proven ability to ramp up quickly in new areas
Excellence in all areas of strategy development, including project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority
Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and a resilient problem solver

Nice To Haves

Partner management and customer success experience in a fast paced environment within technology
Experience translating technical solutions and services into customer value and business outcomes in sophisticated environments
Strong organizational, analytical, and influencing skills with the ability to lead multiple projects with minimum supervision

Responsibilities

Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization
Drive projects that identify and explore new opportunities and business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a reality
Work closely with Cisco business units and cross-functional leadership to formulate long-term strategic priorities and plans related to partner service offerings, engagement models, and ecosystem growth opportunities
Influence across external and internal collaborators, partnering closely with Cisco’s CX, partner, sales, product, partner programs and other teams
Become an expert in Cisco’s partner business and have a deep understanding on the markets we serve and competitors we face

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)