Strategy, Planning and Operations Manager
About The Position
The Strategy, Planning and Operations Manager will be responsible for managing marketing plans, ensuring data integrity within planning and budgeting platforms, and producing AI-powered dashboards for planning and reporting. This role involves supporting the rollout of a planning platform to regional teams across different time zones. Additionally, the manager will maintain the organization's messaging workspace, create weekly leadership updates, support operational cadence, organize learning sessions, maintain knowledge-sharing sites, and refresh presentation materials. The role also includes auditing the internal marketing tool's template library and tracking Jira tickets in collaboration with the engineering team.
Requirements
- 5+ years of experience in a marketing organization including planning, marketing operations or marketing program/project management, or a related field.
- Proven experience using AI tools (e.g., Claude) to build and maintain working deliverables (dashboards, reports, or planning artifacts) rather than only using AI for one-off writing or summarization tasks.
- Strong organizational and project management skills, including timeline tracking and stakeholder coordination.
- Ability to synthesize complex inputs into clear narratives and recommendations for different audiences, including executives.
- Proficiency in Microsoft Office (especially PowerPoint and Excel) and collaboration tools such as Teams and Slack.
Nice To Haves
- Hands-on experience with work management platforms such as Workfront/Workfront Planning (or a comparable planning/PPM tool such as Jira) is a strong plus.
- Experience with OKR tracking tools (e.g., WorkBoard) is a plus.
- Experience working with cross-functional and/or global teams across multiple time zones.
- Demonstrated experience leveraging AI tools (e.g., Claude, Microsoft Copilot, ChatGPT) as productivity accelerators across planning, research, synthesis, and communications.
- Experience building or maintaining AI-powered reporting tools or dashboards.
- Ability to evaluate AI-generated outputs critically, apply human judgment, and translate results into decision-ready insights.
- Comfort picking up an existing AI-assisted workflow or in-progress tool build and continuing it independently.
Responsibilities
- Gather and maintain data connections and inputs within an internal planning and budgeting platform (Workfront Planning), partnering with finance analysts, marketing strategists, and other cross-functional partners.
- Validate data quality and troubleshoot data entry or calculation issues within the platform.
- Produce and maintain AI-powered dashboards that support planning and reporting.
- Support production of an executive-facing planning summary, synthesizing and validating outputs.
- Support the platform's rollout to regional teams, working across time zones to guide transitions.
- Maintain the integrity of organization messaging workspace, including approving new users and helping troubleshoot issues.
- Create and share a weekly leadership update summarizing product and customer marketing news.
- Support recurring ops and communications items including operational cadence, organizing informal team learning sessions, maintaining internal knowledge-sharing sites, and refreshing recurring presentation materials.
- Audit template library for internal marketing tool: remove outdated email and paid media templates, verify each meets required functionality standards, and rename to align with an existing naming convention.
- Track submitted Jira tickets and partner with engineering to monitor progress, translating status updates into clear, marketer-friendly summaries.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
