Strategy & Operations Manager (Remote)
About The Position
We’re hiring a Strategy & Operations Manager to drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs. This role is designed for a startup operator who loves navigating extreme ambiguity, digging deep into complex datasets, and converting raw numbers into high-impact operational programs. You’ll lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics. You’ll partner cross-functionally to align on priorities, execute with rigor, and measure what matters. This role requires strong analytical horsepower, structured problem-solving, and the ability to translate complex data into clear actions. You’ll own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes.
Requirements
- 5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startups.
- Mastery of Excel or Google Sheets for advanced financial, operational, and statistical modeling
- Highly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasets
- A proven track record of not just delivering insights, but successfully executing cross-functional projects that move core business metrics.
- Highly organized, detail-oriented, and execution-focused
Nice To Haves
- 1+ years of experience in a high-growth health tech startup environment
- Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements
- Familiarity with tools like Salesforce, Looker, or Hex
- Experience managing external vendors or partners
Responsibilities
- Drive and elevate provider quality initiatives through data-driven decision making and high-impact operational programs.
- Lead scalable quality initiatives across the provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics.
- Partner cross-functionally to align on priorities, execute with rigor, and measure what matters.
- Own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs.
Benefits
- 100% remote work environment
- Attractive pay and benefits
- Full transparency of pay ranges
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP)
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Community and employee resource groups
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
