Strategy & Operations Manager, In-person (Remote)
About The Position
We are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives. The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.
Requirements
- 5+ years of experience in management consulting, strategy & operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace
- 2+ years of experience leading and executing complex, cross-functional initiatives
- Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets
- Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries ("So what?") and tailor to audience (from core team to executives)
- Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans
Nice To Haves
- Previous experience working within behavioral healthcare
- Experience working within a strategic planning / OKR-type process
- Experience with Salesforce reporting
- Strong organizational and project management skills are a huge plus; experience using tools like Notion, Asana, Jira, etc to plan and track work
Responsibilities
- Lead efforts to scale in-person psychiatry services.
- Build a robust office safety and suitability program.
- Serve as the operational lead and subject matter expert for in-person psychiatry.
- Partner with supply teams to establish provider acquisition channels.
- Design compelling value propositions.
- Craft demand generation strategies.
- Maintain regulatory compliance across target markets.
- Take ownership of new high-impact initiatives as the in-person care model scales and strategic priorities evolve.
Benefits
- 100% remote work environment
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Supporting your mental and physical health
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
