Strategy & Operations Manager/Senior Manager

TurquoiseSan Diego, CA
$135,000 - $180,000Remote

About The Position

This is a fully remote role within the United States. Turquoise Health is seeking a dynamic Strategy & Operations Manager/Senior Manager to drive Life sciences growth, client insights, and operational priorities across their medical device customers. This role supports senior leadership as a thought partner in shaping how Turquoise serves medical device strategy, operating at the intersection of healthcare data and customer strategy. The individual will interpret price transparency and reimbursement data, analyze the device pricing landscape, and translate insights into narratives that influence pricing, contracting, and market access decisions. The ideal candidate is comfortable with both data analysis (SQL) and client interaction.

Requirements

  • 5-7+ years of management consulting experience (strong preference for medical device commercial, market access topics) or comparable experience at a leading medical device company
  • Strong working knowledge of the medical device industry - the commercialization lifecycle, go-to-market motions, market access, contracting, GPO/IDN dynamics, and the commercial KPIs that matter.
  • Fluency in device reimbursement mechanics and revenue cycle management billing, coding, reimbursement - implantable vs. non-implantable economics, hospital vs. ASC payment methodology, and how payer coverage policies affect device adoption.
  • Strong technical fluency - comfortable pulling data directly (SQL or equivalent), generating insights, and identifying and resolving data discrepancies without waiting on an analyst.
  • Hands-on healthcare data experience - price transparency, claims, hospital, or payer datasets a strong plus.
  • An analytical, strategic mind with excellent organizational, written, and verbal communication abilities.
  • A knack for making thoughtful, actionable recommendations and quickly building consensus with senior-level internal and external stakeholders.
  • Comfort operating in a fast-moving startup environment - high autonomy, ambiguity tolerance, and a bias to ship.

Responsibilities

  • Co-create with customers - spend roughly half your time working directly with medical device commercial leaders, market access executive stakeholders to ideate, scope, and execute analytical deliverables that address their highest-priority commercial questions.
  • Own the client deliverables - lead initiatives from problem definition through final output, producing presentations, frameworks, whitepapers, and data narratives tailored to senior device manufacturer executives.
  • Represent Turquoise Health externally - attend industry events and conferences, build relationships with industry analysts, and collaborate with marketing to develop messaging and content that resonates with the medical device buyer.
  • Drive cross-functional initiatives - serve as the connective tissue between Sales, Product, Engineering, and Customer Success; own high-priority projects end-to-end, ensuring alignment, clear accountability, and on-time execution across teams.
  • Translate data into commercial & product strategy - convert raw analyses into actionable recommendations across pricing, market access, contracting, and mark-up benchmarking, and net cost recovery analysis at the provider level.
  • Reason across the device reimbursement landscape - navigate procedure-level rates, implant economics, hospital vs. ASC settings, and payer dynamics to answer the questions that matter to a Chief Commercial Officer.
  • Run market and competitive intelligence - monitor MedTech industry dynamics, FDA approvals and reimbursement code lifecycle, payer coverage policies, and competitor moves; deliver crisp briefs that inform commercial and product decisions.
  • Partner with senior leadership - serve as a trusted advisor to Market Solutions leadership on growth strategy, account prioritization, and the evolution of the medical device offering.
  • Build best-in-class internal deliverables - create frameworks, abstracts, and strategic narratives that turn complex healthcare data into crisp internal recommendations for commercial and product decisions.
  • Leverage the analytical engine for medical device clients - pull, transform, and synthesize data across price transparency, claims, and partner datasets to surface commercial-grade insights for both implantable and non-implantable device portfolios.
  • Diagnose and reconcile data discrepancies - validate dataset quality, pressure-test methodology, and document the assumptions behind every client-facing number.

Benefits

  • Competitive pay with equity options
  • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
  • Company-sponsored disability & life insurance
  • Unlimited PTO
  • 401(k) + 4% Matching
  • Fully remote work + flexible working hours
  • $750 work-from-home setup budget
  • Paid quarterly in-person co-working weeks
  • Quarterly $150 co-hanging stipend to meet up with coworkers
  • Monthly $100 health and wellness benefit
  • Generous paid family leave
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