Strategy & Operations Lead

OpenAI • San Francisco, CA

4d • $293,000 - $325,000

About The Position

The Global GTM Data Science and AI Solutions team at OpenAI operates at the intersection of products, customers, and commercial strategy. This team partners closely with Sales, RevOps, Product, and leadership to transform data science and AI capabilities into practical tools that enhance go-to-market strategies and customer support. Their work involves identifying high-impact opportunities, scaling AI-powered workflows, and equipping commercial teams with necessary insights and systems for success. The team functions in a dynamic environment where strategy and execution are concurrent, emphasizing the translation of technical innovation into tangible business impact. This role is crucial for enabling OpenAI's GTM organization to operate with enhanced clarity, speed, and intelligence as the company expands globally.

This role is for a Strategy & Operations Lead who will contribute to scaling the impact of Global GTM Data Science and AI Solutions at OpenAI. The position integrates strategic analytics, operations, market intelligence, and execution. The individual will collaborate with GTM leadership, RevOps, and data science teams to pinpoint high-priority opportunities, advance strategic initiatives, and operationalize AI-powered solutions aimed at improving commercial outcomes. This is a highly cross-functional role suited for individuals who thrive in both strategic thinking and hands-on execution. The role involves aiding leadership in decision-making through market insights, performance reporting, and structured problem-solving, while also ensuring that new AI capabilities are translated into practical tools adopted by sales and GTM teams.

Requirements

• 8+ years of experience in strategy, business operations, or consulting roles, ideally in high-growth technology environments.
• Background in top-tier strategy consulting (e.g., McKinsey, BCG, Bain) or similar experience leading complex strategic initiatives.
• Strong understanding of business performance management, commercial metrics, and executive reporting.
• Experience partnering closely with sales, RevOps, business operations, or go-to-market leadership teams.
• Excellent problem-structuring and market intelligence skills, with the ability to synthesize multiple signals into clear recommendations.
• Comfort working at the intersection of technical and business teams, translating analytical insights into operational impact.
• Familiarity with AI tools and workflows, and the ability to quickly understand new technologies and apply them to business problems.
• Working knowledge of SQL or Python sufficient to QA analytical outputs or AI-generated code.
• Exceptional communication skills, including experience preparing executive-level updates for senior leadership.
• Strong cross-functional leadership and influence without direct authority.

Responsibilities

• Leading high-priority strategic analytics initiatives across Global GTM Data Science and AI Solutions, from problem definition through execution.
• Building and scaling competitive intelligence capabilities to inform GTM strategy, product positioning, and commercial opportunities.
• Owning business performance updates for GTM leadership, including executive-ready metrics, insights, and narratives for operating reviews.
• Translating complex data science and AI capabilities into clear recommendations and practical workflows for business teams.
• Creating enablement materials that help sales and GTM teams adopt new data-driven tools and AI solutions.
• Defining scalable operating rhythms, business review cadences, and processes that improve decision-making and execution.
• Partnering closely with RevOps, Data Science, and GTM leadership to align strategic priorities and ensure initiatives drive measurable business impact.
• Driving clarity on ambiguous problems and structuring decisions in fast-moving, high-priority contexts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed