Strategy & Operations Associate (Hybrid)

Enova International • Chicago, IL

23h • $80,000 - $110,000 • Hybrid

About The Position

As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Requirements

• Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• 3-6 years of tangible work experience dealing with process improvement, management consulting or data analytics.
• Demonstrate strong analytical thinking through excellent written and oral communication skills.
• Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Responsibilities

• Manage credit performance for the brand, including monitoring portfolio performance, evaluating underwriting models, and implementing operational changes that balance credit risk with loan volume growth.
• Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
• Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results
• Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
• Build and cultivate relationships with cross-functional teams within the organization.
• Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
• Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level