Strategy & Operations Associate

TopsortSomerville, MA
Onsite

About The Position

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession. In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Topsort has 6 major hubs worldwide, and employees in 13+ countries. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us. Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

Requirements

  • 0–3 years of experience in consulting, operations, business analysis, startups, finance, product operations, project management, or a related field.
  • Recent graduates with exceptional academic or entrepreneurial are encouraged to apply.
  • Ability to thrive under pressure and operate under a fast paced environment with intensity.
  • Fearless attitude - ability to dive into the unknown, research and quickly learn about a new topic and become a subject matter expert on it.
  • Comfortable operating in ambiguity and figuring things out independently.

Nice To Haves

  • Experience with data analysis, AI tools or business intelligence platforms is a plus.

Responsibilities

  • Partner with leadership team on strategic and operational initiatives across the business.
  • Drive special projects from idea to execution, coordinating stakeholders and ensuring follow-through.
  • Analyze business performance, identify opportunities, and help inform decision-making.
  • Build processes, systems, and documentation that help the company scale.
  • Support cross-functional initiatives across Operations, Product, Go-to-Market, and Engineering teams.
  • Conduct research, gather data, and turn findings into actionable recommendations.
  • Help solve operational bottlenecks and improve how teams work together.
  • Take ownership of projects that don't fit neatly into a single department but are critical to company growth.
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