Strategy & Operations Analyst / Sr Analyst

Charlie Health•New York, NY

16h•$91,000 - $115,000•Hybrid

About The Position

Charlie Health is looking for a Strategy & Operations Sr Analyst / Associate to join our People team. This is not a traditional HR role — it's a strategy and operations job that happens to sit in People. You'll bring the analytical rigor and structured thinking of a finance or consulting background and apply it to one of the highest-leverage functions in the company: how we hire, develop, and retain the people who deliver care. You'll report directly to the Head of People Operations and work at the intersection of workforce planning, data infrastructure, and operational execution.

Requirements

1–3 years of experience in investment banking, management consulting, private equity, or a strategy & operations role at a high-growth company
Exceptional analytical skills — you're fluent in Excel/Google Sheets and comfortable building models from scratch; SQL or BI tool experience (Tableau, Looker, Power BI) is a strong plus
Strong project management instincts — you can run multiple workstreams simultaneously, hold stakeholders accountable, and deliver on time without being chased
Clear, concise communicator — able to package complex analysis into crisp slides and memos for senior audiences
Genuine curiosity about how AI and automation can improve the way teams operate — prior experience applying these tools in a work context is a plus, not a requirement
No prior HR experience required — but an interest in people strategy and the belief that a great workforce is a competitive advantage

Nice To Haves

SQL or BI tool experience (Tableau, Looker, Power BI) is a strong plus
prior experience applying these tools in a work context is a plus, not a requirement