Sr. Business Analyst – Inpatient Strategy & Operations

BMC Software•Boston, MA

1d•$66,000 - $96,000•Onsite

About The Position

The Sr. Business Analyst will support high profile projects with exposure to hospital executives, both clinical and operational, designed to reinforce hospital-wide and department-specific strategic goals and increase operational efficiencies. Role has the opportunity to engage in projects spanning operations, clinical quality, inpatient strategy, and staffing optimization. Key responsibilities include – Managing projects, with support from Ops Director, and using data to derive meaning and guide strategic initiatives; Work directly with central operational, clinical and business leaders to identify and analyze gaps in process and performance, and guide inpatient focused initiatives. Works autonomously, sets priorities and makes independent decisions of a complex nature. This role would be a good fit for candidates with interest and expertise in using data to identify opportunities and drive results (mostly MS Excel), are comfortable structuring ambiguous problems and can work in a fast-paced environment. Key responsibilities include – Managing projects, with support from Ops Director, and using data to derive meaning and guide strategic initiatives; Work directly with central operational, clinical and business leaders to identify and analyze gaps in process and performance, and guide inpatient focused initiatives. Works autonomously, sets priorities and makes independent decisions of a complex nature. This role would be a good fit for candidates who are comfortable structuring ambiguous problems, have interest and expertise in using data to identify opportunities and drive results (mostly MS Excel), and can work in a fast-paced environment. Duties include, but are not limited to: 1. Serves as the key member of Inpatient Operations function supporting problem solving, data analyses, reporting, development of project scope, goals and deliverables that support organization’s strategic goals. 2. Conducts complex data analysis to understand nature of operations and identify opportunities for improvement 3. Defines, develops and implements short- and long-term strategies and plans to meet organizational objectives with direction and support from the Operations Director. Develop reporting to analyze current operations, identify opportunities for improvement, develop project plans, and teams to implement improvements. Runs cross-functional initiatives to ensure key inpatient hospital goals and objectives (e.g., readmissions, inpatient transfers, length of stay) are met. 4. Oversees/coordinates specific and complex performance improvement related projects; provides leadership in project management; gathers deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan. 5. Works collaboratively with stakeholders from across the organization to accomplish hospital goals and objectives and track KPIs. Develops and maintains good communication and relationships within clinical and operational departments. Works with stakeholders from across the organization to develop and implement programmatic initiatives Must adhere to all of BMC’s RESPECT behavioral standards.

Requirements

Bachelor’s degree required
3-5 years of related experience with a focus in data analysis, problem structuring, project management, strategic planning
Confidence and adaptability to tackle complex and unstructured problems
Positive attitude and willingness to own all aspects of a project
Superb communication skills to distill complicated issues into clear recommendations for administrative and clinical teams
Advanced quantitative and critical reasoning skills to structure and carry out analyses
Strong interpersonal skills to navigate competing stakeholder interests
Ability to work independently and with matrixed teams
Ability to manage and prioritize across multiple projects to meet deadlines (with support from Operations Director)

Nice To Haves

1-2 years’ experience in top Management Consulting firms
Clinical operations & analytics experience

Responsibilities

Serves as the key member of Inpatient Operations function supporting problem solving, data analyses, reporting, development of project scope, goals and deliverables that support organization’s strategic goals.
Conducts complex data analysis to understand nature of operations and identify opportunities for improvement
Defines, develops and implements short- and long-term strategies and plans to meet organizational objectives with direction and support from the Operations Director.
Develop reporting to analyze current operations, identify opportunities for improvement, develop project plans, and teams to implement improvements.
Runs cross-functional initiatives to ensure key inpatient hospital goals and objectives (e.g., readmissions, inpatient transfers, length of stay) are met.
Oversees/coordinates specific and complex performance improvement related projects; provides leadership in project management; gathers deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan.
Works collaboratively with stakeholders from across the organization to accomplish hospital goals and objectives and track KPIs.
Develops and maintains good communication and relationships within clinical and operational departments.
Works with stakeholders from across the organization to develop and implement programmatic initiatives
Must adhere to all of BMC’s RESPECT behavioral standards.