Strategy (OCM) Business Analyst- Domain

Capgemini • Dallas, TX

13d • $82,092 - $233,740 • Hybrid

About The Position

We are looking for a hands-on OCM Analyst with a strong Business Analyst skill set to join our transformation consulting team. This is a blended role: roughly half your time is organizational change management (stakeholder engagement, communications, training, adoption) and half is business analysis (requirements, process mapping, documentation, and turning workshop output into clear, client-ready artifacts).

You will be staffed across a range of client engagements over time — spanning industries and program types such as IT transformation, strategic IT planning and portfolio management, operating-model design, process improvement, and enterprise change initiatives. You will work alongside senior consultants and client leadership to help design and roll out new ways of working. The right person is early-to-mid career but already confident running their own workstreams — able to take an ambiguous ask, structure it, and produce polished work with light direction.

The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. He/she designs and implements new business and operating models and brings to life the organizations of the future. He/she develops customer insights, organizational knowledge and market perspectives.

He or she is developing a specialization within a specific domain of expertise or industry. Heorshe is responsible for the completion of a part of a project or activities can lead a small team. Heorshe is client oriented and learns to explore sales activities.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5+ years of professional experience blending organizational change management and business analysis (consulting, internal transformation, PMO, or IT program environments).
• Demonstrated experience on at least one change management effort — stakeholder analysis, communications, and training / adoption activities.
• Solid business analysis fundamentals: requirements gathering, process mapping, and clear written documentation.
• Strong written and verbal communication; produces clean, well-structured documents and presentations with minimal rework.
• Highly organized and self-directed — can own a workstream, manage competing priorities, and follow through to completion.
• Advanced PowerPoint, Word, and Excel; comfortable with collaboration tools (SharePoint / Teams, Miro or similar).
• Hands-on experience using generative-AI tools (e.g., Claude, ChatGPT, Copilot) in day-to-day work, with the judgment to verify and refine their output.

Nice To Haves

• Exposure to IT operating models, portfolio / PMO, or IT governance environments.
• Familiarity with change frameworks (Prosci / ADKAR, Kotter) and / or BA practices (BABOK); relevant certification a plus.
• Experience in utility, energy, or another regulated industry.
• Understanding of Agile, Waterfall, and hybrid delivery approaches.
• Experience creating process diagrams and visual artifacts (Visio, Lucidchart, or similar).

Responsibilities

• Leverage AI and digital tools to accelerate delivery, including drafting communications, synthesizing information, developing initial process documentation, and creating structured project artifacts, while applying sound judgment to ensure accuracy, quality, and client readiness.
• Elicit, analyze, document, and validate business, process, and operational requirements through stakeholder interviews, workshops, and document reviews.
• Design and document current-state and future-state processes, governance models, operating procedures, RACIs, process flows, playbooks, templates, and reporting frameworks that support business transformation objectives.
• Support process improvement and organizational change initiatives, including stakeholder analysis, change impact assessments, communication planning, adoption measurement, and readiness activities.
• Develop high-quality client-facing deliverables, communications, presentations, training materials, job aids, and enablement content tailored to technical and business audiences.
• Partner closely with client stakeholders and project leadership to facilitate workshops, working sessions, decision-making forums, and feedback loops while proactively identifying risks, issues, action items, and opportunities for improvement.
• Track and maintain project governance artifacts, including action logs, decision registers, communication plans, stakeholder records, adoption metrics, and status reporting to support overall program execution.
• Continuously explore emerging AI capabilities, best practices, and innovative ways of working, sharing knowledge and contributing to the advancement of team methodologies and delivery excellence.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree