Strategy & Growth Manager

Abby CarePhiladelphia, PA
$100,000 - $125,000Hybrid

About The Position

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home. Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide. We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

Requirements

  • At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
  • Experience leading multi-disciplinary teams in fast-paced environments.
  • Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
  • Strong analytical skills with experience using data to drive decision-making and process improvement.
  • Excellent communication skills, both with team members and external partners.
  • Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
  • Must reside or be willing to permanently relocate to the Greater CITY Area, where the position is based and be willing to travel within the state regularly.

Responsibilities

  • Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
  • Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
  • Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
  • Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
  • Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
  • Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
  • Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.

Benefits

  • Competitive compensation packages that reflect the value you bring.
  • Annual company performance bonus.
  • Comprehensive health coverage that works for you.
  • High-quality medical dental and vision options.
  • $0 deductible PPO.
  • Company-funded HSA.
  • Employer-paid life and disability insurance.
  • Generous paid time off.
  • 10 paid company holidays.
  • HSA contributions.
  • Optional FSA.
  • Commuter benefits.
  • Full coverage of all 401(k) account fees.
  • Paid parental leave to support your growing family.
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