Strategy Change Management Analyst - C12

Citi • O'fallon, MO

2d

About The Position

Govern and Facilitate Change Management: Oversee and drive all aspects of the Change Lifecycle from initiation to closure, ensuring strict adherence to the Enterprise Program and Project Management Policy (EPPMP) and maintaining comprehensive evidence. Review requested changes for clear scope and requirements. Facilitate changes using Appian workflows. Act as a Change Management Subject Matter Expert (SME) for Business Requestors. Assess change implications for New Product processes. Collaborate with Book of Work partners to monitor changes through prioritization and funding processes. Monitor and update change record status weekly, proactively identifying and escalating risks. Verify appropriate artifacts for change implementation prior to closure. Manage and distribute weekly Management Information Systems (MIS) reports on changes in queue. Provide Project Management Support: Offer project management support for business risk and control oversight, as well as other large-scale global strategic initiatives. Generate Business Intelligence: Produce management reports focusing on business intelligence and key investment initiatives. Oversee Data Analysis: Direct and conduct data collection, evaluation, and ad hoc analyses to support management decisions and stretch assignments. Develop Presentations: Create, develop, and structure compelling presentation decks for diverse stakeholder audiences, including senior management. Drive Strategic Solutions: Develop and manage strategic solutions, providing visibility to senior management and fostering career progression within the group. Ensure compliance with laws, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Requirements

• 5-8 years of relevant experience in change management, project management, or a related field
• Strong project management capabilities
• Quantitative aptitude
• Ability to effectively synthesize and communicate complex business issues through concise presentation skills
• Good interpersonal skills are essential to oversee cross-disciplinary work streams and manage diverse stakeholder relationships
• Extensive project management and strategic analysis experience
• Interest and experience in the financial services industry, in particular in the areas of technology and data mining
• Ability to quickly grasp new concepts, understand business objectives, and align stakeholders to drive results
• Confidence and ability to communicate with leaders across various levels of the organization
• Thoughtful analysis of problems that may surface throughout the program lifecycle and ability to think through and present viable solutions
• Written and verbal communication experience in a large complex organization; the ability to organize messaging by stakeholder
• Proficiency with SharePoint, Excel, Word, PowerPoint, Outlook, Visio, and Access
• Bachelor's/University degree required

Nice To Haves

• Mortgage experience preferred.
• Master's degree preferred.

Responsibilities

• Oversee and drive all aspects of the Change Lifecycle from initiation to closure
• Review requested changes for clear scope and requirements
• Facilitate changes using Appian workflows
• Act as a Change Management Subject Matter Expert (SME) for Business Requestors
• Assess change implications for New Product processes
• Collaborate with Book of Work partners to monitor changes through prioritization and funding processes
• Monitor and update change record status weekly, proactively identifying and escalating risks
• Verify appropriate artifacts for change implementation prior to closure
• Manage and distribute weekly Management Information Systems (MIS) reports on changes in queue
• Offer project management support for business risk and control oversight, as well as other large-scale global strategic initiatives
• Produce management reports focusing on business intelligence and key investment initiatives
• Direct and conduct data collection, evaluation, and ad hoc analyses to support management decisions and stretch assignments
• Create, develop, and structure compelling presentation decks for diverse stakeholder audiences, including senior management
• Develop and manage strategic solutions, providing visibility to senior management and fostering career progression within the group
• Ensure compliance with laws, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees