Strategy and Operations Manager

Sunbit • Los Angeles, CA

1d • Remote

About The Position

As a Strategy & Operations Manager at Sunbit, you will serve as the connective tissue between our executive vision and departmental execution. You won’t just be building decks; you will be owning the lifecycle of critical initiatives—from diagnosing complex business problems to implementing digital product flows that impact growth, revenue, operations, and customer experience. This role is designed for a high-performer who thrives in the intersection of data, product, and cross-functional leadership.

Requirements

• Bachelor’s degree in business administration, Operations Management, Economics or a related field; an MBA is a plus.
• 8–10+ years of Strategy and Operations or related experience with 2+ years at the Manager or Senior Manager level.
• A background in Top-Tier Management Consulting (MBB, Big Four) and/or an in-house S&O role within a high-growth Tech, Financial Services, Fintech environment (lending, payments, consumer finance, etc.)
• Experience working alongside Product teams and solid understanding of digital platforms, customer journeys, workflows, and operational systems.
• Expert-level proficiency in financial modeling and data analytics; you are comfortable navigating large datasets to find the "so what."
• Proven experience owning and implementing initiatives to execute on strategies.

Nice To Haves

• Experience managing people is preferred but not required.

Responsibilities

• Lead high-priority initiatives that define the future of Sunbit’s product offerings and market positioning.
• Partner closely with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure seamless execution of the company roadmap.
• Collaborate with the Product team to understand customer and merchant experience, identify areas for improvement, and refine digital flows and platform experiences, ensuring our technical solutions align with business KPIs.
• Build and scale the "operating system" of your department—identifying bottlenecks in current processes and implementing scalable solutions.
• Utilize advanced financial modeling and data analytics to track performance, forecast trends, and provide actionable recommendations to leadership.
• Drive cross-functional projects from planning to implementation, ensuring they stay on schedule, within scope, and deliver measurable impact.

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• HSA
• Pet Insurance
• 401(k) with company match
• Cell Phone Stipend
• Team-based strategic planning and ownership of deliverables

What This Job Offers

• Job Type: Full-time
• Career Level: Manager