Strategy Advancement Advisor

Humana•Washington DC, DC
•Remote

About The Position

The Differentiation Team within Humana’s Consumer Strategy organization is an internal innovation and R&D hub. It identifies, incubates, and scales ideas for differentiated consumer experiences, partnering across the enterprise to uncover unmet needs, explore emerging trends, develop concepts, and turn opportunities into scalable solutions. The Strategy Advancement Advisor helps shape and execute differentiated experiences and business opportunities by combining strategic thinking with execution across functional teams to develop, pilot, refine, and scale innovative concepts. The role supports consumer-centered growth and differentiation strategies, assesses market and consumer opportunities, develops business cases, and leads strategic initiatives and innovation pilots through implementation. It works closely with teams across Product, Operations, Marketing, Digital, Clinical, Data & Analytics, and Experience Design, and communicates recommendations and outcomes to stakeholders at all levels, including executives. This can be a remote position. Candidates ideally reside in Louisville, DC, Boston, Chicago, or New York City. Occasional travel to Humana offices for training or meetings may be required. Work-at-home employees must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. The position is scheduled for 40 hours per week.

Requirements

  • 7+ years of full-time relevant strategic work experience, ideally post-MBA.
  • Previous strategy experience in a healthcare or management consulting organization.
  • Strong leadership and stakeholder-management skills, including the ability to build trust and credibility with senior business leaders and influence enterprise decision-making.
  • Experience leading complex strategic initiatives in a large, matrixed organization.
  • Superior problem-solving skills and ability to perform complex qualitative and quantitative analyses to generate actionable insights.
  • Experience leveraging consumer insights to design and implement new products, services, or solutions.
  • Exceptional verbal and written communication skills, including demonstrated experience developing and delivering engaging, informative executive-level presentations.
  • Highly collaborative and adaptable, with the ability to lead through ambiguity in a dynamic environment.
  • For work at home, self-provided internet service must provide at least 25 Mbps download and 10 Mbps upload; wireless, wired cable, or DSL connection is suggested.
  • Work-at-home employees must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

  • MBA, MPH, or another graduate degree.
  • Prior healthcare industry experience, preferably in the managed care or provider sector.
  • Residence in Louisville, DC, Boston, Chicago, or New York City is ideal.

Responsibilities

  • Support consumer-centered growth and differentiation strategies with a 12–24-month horizon, aligned with Humana’s enterprise priorities.
  • Identify emerging market trends, competitive dynamics, consumer needs, and industry innovation opportunities to inform strategic recommendations.
  • Partner with business leaders to frame ambiguous problems, generate innovative solutions, and build compelling investment business cases.
  • Collaborate with design, research, and operational teams to embed member needs in strategic priorities.
  • Evaluate concepts, experiences, capabilities, and business models that could differentiate Humana in the marketplace.
  • Build business cases, conduct ROI analysis, and prioritize proposed initiatives.
  • Lead workstreams for strategic initiatives and innovation pilots from concept development through implementation.
  • Collaborate with Product, Operations, Marketing, Digital, Clinical, Data & Analytics, and Experience Design teams to develop and deliver new ideas.
  • Develop pilot plans, success metrics, learning agendas, and implementation roadmaps to support rapid testing and iteration.
  • Drive execution against milestones and proactively identify risks, dependencies, and opportunities to accelerate outcomes.
  • Translate pilot learnings into actionable recommendations and scaling strategies.
  • Build relationships across business functions and establish credibility as a strategic partner.
  • Create and deliver executive-level presentations, communications, and recommendations that articulate opportunities, risks, and expected outcomes.
  • Influence stakeholders across organizational levels to drive alignment and action.
  • Communicate complex concepts effectively to strategic and operational audiences.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan based on company and/or individual performance
  • Other opportunities supporting personal wellness and healthcare decisions
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