Strategic Sr. Business Development Manager, T4M

American Express Global Business Travel

37d•$81,900 - $152,100•Onsite

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Strategic Sr. Manager is a critical role responsible for driving comprehensive account management and strategic development for a specific business vertical within T4M. This position serves as the primary point of contact and strategic leader for key client relationships.

Requirements

Bachelor's degree in Business, Marketing, or related field (MBA preferred)
Minimum 7-10 years of experience in strategic account management
Proven track record of developing and implementing sophisticated business strategies
Excellent communication and interpersonal skills
Strong analytical and problem-solving capabilities
Experience and/or understanding of the M&E business
Proficiency in English. Other languages a plus
Knowledge of booking processes and OBTs a plus
Critical Thinking
Relationship Intelligence
Collaborative Leadership
Resilience and Adaptability in a fast evolving environment
Client-Centric Approach
Decision-Making
Continuous Learning
Self starter mentality working under global remote management environment

Responsibilities

Identify growth opportunities and potential expansion strategies
Serve as the main point of contact (POC) for vertical commercial leads.
Maintain direct and strategic liaison with internal commercial teams
Own and drive the overall account development strategy
Conduct in-depth analysis of client needs, market trends, and competitive landscape
Develop and implement tailored solutions that align with client objectives
Act as the primary interface between the organization and key client customers
Ensure flawless communication and alignment across multiple business units
Track and report on vertical performance metrics; Develop and maintain comprehensive account dashboards
Provide strategic recommendations based on data-driven insights