About The Position

The Strategic Quote Development Coordinator provides various lines of support to the Strategic Quote Development Specialist, Project Manager and General Manager by assisting with price quotes, ship and debits, entering, renewing and updating the system. Will assist with customer inquiries, the coordination of special customer request and issue resolution. Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Requirements

  • High School diploma or general education degree (GED) required.
  • A minimum of six months related experience or training preferred.
  • Experience in customer service or electronics industry is preferred.
  • Capable of learning and retaining working knowledge of product lines and services and company policies, procedures and computer system.
  • Ability to perform alpha and numeric filing, and data entry.
  • Ability to read and comprehend general instructions, correspondence and memos.
  • Possesses good verbal and written communication skills.
  • Ability to add, multiply, subtract and divide units of measure, and compute rates, ratios and percentages.
  • Possesses strong problem solving and organizational skills.
  • Knowledge of Microsoft Office applications (Excel) at a basic level.
  • Ability to type 40 words per minute.

Responsibilities

  • Reviews and ensures accuracy of booking reports by reviewing and making corrections to data and orders daily.
  • Researches and obtains pricing on all non-inventory items by contacting the Rep Firm or Manufacturer and communicating the information back to the Product Manager or sales person.
  • Coordinates issue resolution by working with the Strategic Quote Development Specialist and the Customer to ensure smooth sales to quoting process.
  • Assist the Strategic Quote Development Specialist to process customer quotes by performing stock checks and obtaining delivery information by utilizing the computer supplier access.
  • Provides back-up to the Strategic Quote Development Specialist, by answering customer inquiries, returning telephone calls, and researching and preparing quotes.
  • Completes sales orders by entering ship and debit information and required data in computer system in a timely manner.
  • Participates in TTI’s Total Quality Process by following established policies and procedures.

Benefits

  • Medical/Dental/Vision
  • 401(k)/Roth plan with matching
  • Healthcare Savings Accounts
  • Educational Assistance (Tuition Reimbursement)
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
  • A strong focus on giving back to our communities through philanthropic opportunities
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