Strategic Projects Manager

City of New York • New York, NY

5d • Onsite

About The Position

The New York City Housing Authority (NYCHA) is seeking an experienced Strategic Project Manager to support the Office of the Vice President within the Resident Services, Partnerships, & Initiatives (RSPI) division. The RSPI division focuses on connecting residents with programs and services to foster thriving communities through partnerships. The Special Projects Unit, within RSPI, oversees resident-centered initiatives, leadership trainings, and cross-agency collaborations. The selected candidate will report directly to the Vice President of Special Projects and will provide operational, strategic, and administrative support to advance unit priorities and improve organizational effectiveness.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

• Serve as a liaison between the Vice President and unit staff to facilitate communication, identify operational challenges and develop effective solutions.
• Support strategic planning initiatives, change management efforts, and business process improvement projects within the Special Projects Unit.
• Develop and strengthen operational systems and project management processes to improve coordination and collaboration across teams.
• Monitor, evaluate, and analyze divisional performance metrics and service delivery outcomes; recommend process improvements to enhance efficiency and effectiveness.
• Manage sensitive and high priority matters on behalf of the Vice President, including personnel-related issues, correspondence, and special initiatives that support organizational infrastructure and growth.
• Represent the Vice President and the Special Projects Unit in meetings, interdepartmental collaborations, and internal/external working groups and committees.
• Lead and manage special projects and additional assignments as needed.
• Perform related duties in support of departmental operations and strategic objectives.
• Ability to work flexible hours, including evenings and weekends, as required to support events, meetings, and special projects.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level