Strategic Programs Manager

Trustwell

1d•Remote

About The Position

The Strategic Programs Manager is responsible for driving high-impact strategic initiatives across the business in partnership with executive leadership. Reporting directly to the Chief Revenue Officer, this role will operate cross-functionally across Sales, Marketing, Customer Success, Product, Operations, Finance, and Enablement to ensure critical company initiatives are executed effectively and on schedule. This individual will serve as a central point of coordination for complex programs and operational priorities, helping align teams, remove blockers, improve communication, and drive accountability throughout the organization. The ideal candidate thrives in fast-paced environments, possesses exceptional organizational and project management skills, demonstrates high emotional intelligence (EQ), and can successfully manage multiple priorities simultaneously without losing attention to detail. This role requires a highly proactive, solutions-oriented operator who can move fluidly between strategic planning and tactical execution while maintaining strong executive presence and cross-functional credibility.

Requirements

Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously
High emotional intelligence (EQ) with strong interpersonal, communication, and relationship-building skills
Strong executive presence with ability to influence cross-functional stakeholders at all levels of the organization
Highly detail-oriented with strong project management and operational execution capabilities
Proven ability to thrive in fast-paced, evolving environments with changing priorities
Strong analytical and problem-solving skills with an ability to simplify complex issues into actionable plans
Ability to balance strategic thinking with hands-on execution
Self-starter mentality with strong ownership and accountability
Excellent written and verbal communication skills
Strong proficiency in business systems and productivity tools including Salesforce, Excel, PowerPoint, project management platforms, and collaboration tools
Demonstrated ability to operate effectively across multiple departments and personalities
Ability to maintain professionalism and composure under pressure
3–7 years of experience in strategic operations, program management, revenue operations, consulting, chief of staff, or related business operations roles
Experience supporting executive leadership and driving cross-functional initiatives
Bachelor’s degree required

Nice To Haves

Background in B2B SaaS, technology, or high-growth environments preferred
Experience working within Revenue, GTM, Operations, or Customer-facing organizations strongly preferred
advanced degree preferred

Responsibilities

Lead and coordinate strategic, cross-functional initiatives tied to company growth, operational scale, and revenue performance
Partner closely with executive leadership to drive alignment, execution, and accountability across departments
Manage multiple concurrent projects with competing priorities, timelines, and stakeholders
Build and maintain detailed project plans, milestones, timelines, risks, and executive status reporting
Facilitate communication and collaboration across Sales, Marketing, Customer Success, Product, Finance, RevOps, and other business functions
Identify operational inefficiencies and drive process improvement initiatives across the organization
Support strategic planning sessions, QBRs, forecasting processes, and executive operating cadences
Help operationalize key GTM initiatives including segmentation, territory design, enablement programs, systems/process optimization, and strategic partnerships
Drive follow-through and accountability by ensuring action items, decisions, and deliverables are completed on time
Develop executive-ready presentations, summaries, dashboards, and business updates
Serve as a trusted thought partner to the CRO and leadership team on critical business priorities
Maintain confidentiality and professionalism while operating in highly visible and sensitive business initiatives
Other responsibilities as required