Strategic Programs Manager

Legora•New York, NY

2d•$190,000 - $264,000•Onsite

About The Position

This role sits within our Post-sales organization and is central to how we deliver world-class AI implementations for the world’s leading law firms. As part of our Strategic Programs team, you will own the rollout program for our most strategic accounts, bringing structure, momentum, and follow-through to some of our highest-stakes launches. It sits at the intersection of strategy, operations, and execution, and is built for someone who leads programs, drives change, and moves ambitious initiatives from plan to measurable outcome. You will report into our Strategic Programs Lead and coordinate closely across Legal Engineering, Engagement, and Customer Delivery to turn ambitious rollouts into reality. In short: you will own the operating system that de-risks and accelerates adoption for our most strategic clients, making them faster, more impactful, more consistent, and more measurable.

Requirements

4+ years of experience in management consulting, strategy, or transformation / implementation-focused roles, with a Bachelor’s degree required
Demonstrated leadership experience: you have led programs, workstreams, or teams and can point to outcomes you owned end to end
Strong change management instincts, with a track record of driving adoption across complex stakeholder groups
A PowerPoint power-user with high-velocity output and a proven ability to synthesise ‘messy’ ideas into structured, aesthetic, and boardroom-ready decks
Strong analytical skills and can translate data into clear, actionable insights
Maintain an obsession with user adoption and responding to client needs
Exceptional organizational skills and attention to detail
Communicate clearly and confidently, with the ability to influence stakeholders across teams
Take ownership naturally: you don’t wait to be told, you move things forward
A practical problem-solver with a strong bias toward execution and operational rigor
A relentless, hands-on, get-it-done mindset

Nice To Haves

Experience within a professional services environment (Legal, Big 4, or Management Consulting), which is highly preferred

Responsibilities

Owning the end-to-end rollout program for strategic accounts, including planning, sequencing, and execution across multi-office and multi-practice launches
Driving change management and stakeholder alignment across KM, innovation, IT, practice groups, and attorneys to build durable adoption
Coordinating resources across Legal Engineering, Engagement, and Customer Delivery to deliver local and cross-border implementations, ensuring Legora best practices are followed for global consistency
Owning success metrics and governance, defining what good looks like, establishing the reporting cadence, and making outcomes legible to executives
Monitoring and analysing adoption metrics to identify friction points in the user journey and proposing strategic interventions during implementation
Owning the feedback loop, turning rollout learnings and adoption signals into reusable playbooks, templates, and benchmarks that raise the bar for every future launch
Acting as a connective layer across teams, helping drive clarity, prioritization, and progress
Bringing a structured, execution-focused mindset to ambiguous problems and pushing work over the finish line

Benefits

Medical, Dental & Vision
Multiple medical plan options through Aetna and Kaiser Permanente
HSA or Healthcare FSA (based on plan selection)
Dental plans via MetLife
Vision plans via Vision Care
Generous parental leave
Free access to Maven Clinic
Dependent Care FSA
Free One Medical membership for employees and dependents
Pre-tax commuter benefits
Life Insurance + STD/LTD
401(K) with generous company match
Unlimited PTO
Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more