Strategic Program Manager

A.P. Moller - Maersk•Charlotte, NC

1d•Hybrid

About The Position

The Strategic Program Manager plays a critical role in shaping and scaling the Maersk Ground Freight business through strategic programs, insight-driven problem solving, and cross-functional execution. This role sits at the intersection of commercial strategy, product evolution, analytics, and process improvement, translating market and customer insights into structured initiatives that drive sustainable growth. The role leads complex, multi-stakeholder programs that improve how Maersk Ground Freight goes to market, develops products, and manages demand, ensuring strategic intent is converted into executable plans with measurable impact.

Requirements

Strong strategic and analytical mindset with the ability to resolve ambiguous problems
Proven experience leading complex programs or initiatives across multiple teams
Ability to translate insights into executable plans and measurable outcomes
Advanced proficiency in Excel; strong comfort with forecasting, financial modeling, and data analysis
Experience with pipeline management, CRM tools, and commercial analytics
High attention to detail combined with the ability to operate at a strategic level
Strong communicator able to influence across functions and senior stakeholders

Nice To Haves

Background in strategy, consulting, product and project management, market intelligence, or business transformation preferred

Responsibilities

Develop competitive and market insights across industries, customer segments, and usage patterns of ground freight services
Identify structural gaps, growth constraints, and step-change opportunities across products, programs, and commercial motion
Lead market and customer intelligence research to inform new features, product enhancements, and strategic initiatives
Design and lead strategic programs from concept through execution, including clear objectives, milestones, and success metrics
Translate insights into structured initiatives with defined timelines, deliverables, and ownership across teams
Drive continuous improvement of commercial and operational processes supporting growth and scalability
Act as the liaison across Marketing, Finance, Product, Sales, and Operations to align priorities and execution
Coordinate inputs from multiple teams to ensure strategic initiatives are coherent, actionable, and supported end-to-end
Enable cross-functional decision-making through data-backed recommendations and clear narratives
Support sales cycles through strategic deal shaping and product upsell identification
Build scalable internal and external collateral to support product training, commercial conversations, and go-to-market readiness
Build predictive models to assess the impact of programs, customer engagement, and commercial initiatives
Use data and analytics to monitor pipeline health, assess opportunity inflow, and guide prioritization decisions