Program Manager, Strategic Implementations

Your Money Line•Indianapolis, IN

5d•Remote

About The Position

Our growing company is seeking an experienced Program Manager to lead the complex, cross-functional initiatives that are critical to Your Money Line’s growth, beginning with a high priority white label partner solution. Reporting directly to the COO, you’ll own the structure, execution, and relationship management to bring a strategic partner program to life. You’ll also serve as a key client-facing leader throughout the implementation process. As the Program Manager, Strategic Implementations, you'll play a central role in how YML plans and executes high stakes partner implementations. Your time will be focused on creating and managing project plans, aligning stakeholders, managing risks and dependencies, and ensuring initiatives move from concept to launch. You will also serve as a trusted point of contact for partners and clients, bringing structure, clear communication, and strong execution to complex implementations. The ideal candidate is proactive, decisive, and exceptionally strong at creating structure in ambiguous environments. They know how to bring order to complex, evolving work, drive clarity when ownership or process is unclear, and push stakeholders toward timely decisions. They are skilled at identifying blockers early, escalating when needed, and accelerating progress across internal teams and external partner organizations. This role is remote and open to candidates based in the United States. Candidates must be willing and able to travel for internal collaboration and key partner meetings, including on site work in the Chicago suburbs for a specific partner engagement. Applicants must be legally authorized to work in the United States without the need for current or future employment visa sponsorship.

Requirements

5+ years of experience in program management, project management, implementation management, or other similar roles.
Direct partner-facing experience in the benefits, financial wellness, or retirement advisory space is required.
Strong experience building and maintaining project plans, managing timelines, mitigating risks, and driving accountability across teams.
Demonstrated ability to create order in ambiguous, fast moving environments where process and ownership are still evolving.
Demonstrated AI fluency, with the ability to leverage Generative AI tools (e.g., Claude, ChatGPT, Gemini) to automate administrative tasks, refine program documentation, and synthesize complex data.
Willingness and ability to travel as needed, including onsite work with clients in the Chicago suburbs.
PMP or similar certification preferred.
Experience in SaaS, fintech, HR tech, health tech, or partner-driven businesses strongly preferred.

Nice To Haves

PMP or similar certification preferred.
Experience in SaaS, fintech, HR tech, health tech, or partner-driven businesses strongly preferred.

Responsibilities

Strategic
Lead execution for complex strategic implementations with authority to adjust milestones, manage scope changes, and make day to day project decisions. Escalate timeline shifts that affect overall launch dates or strategic tradeoffs between partner needs and YML's broader priorities.
Translate broad business goals into actionable project plans with clear milestones, dependencies, owners, timelines, and decision points.
Partner with leadership to identify implementation needs, pressure test plans, surface tradeoffs, and ensure alignment across teams.
Develop and strengthen repeatable implementation processes, templates, and operating rhythms that make future launches more scalable.
Surface risks, dependencies, and operational implications early enough to support strong decision making and avoid downstream disruption.
Operational
Create, maintain, and drive detailed project plans, ensuring priorities are clear and deadlines are realistic and visible.
Create structure where process, ownership, and decisionmaking is unclear.
Lead regular status meetings and communicate progress, blockers, risks, dependencies, decisions, and next steps clearly.
Manage changes in scope or timing while preserving momentum and execution quality.
Track follow through and hold internal and external teams accountable for commitments while maintaining strong working relationships and a collaborative tone.
Client Communication
Build trust and confidence with partner contacts from kickoff through launch
Lead partner facing meetings with professionalism, clarity, and strong command of the project details and business context.
Collaborate closely with Client Success and other internal teams to ensure a strong partner and client experience before, during, and after launch.
Help create a culture of accountability, transparency, and thoughtful execution around major company initiatives.
Capture lessons learned and continuously improve the way YML approaches implementations, partner communication, and cross-functional program management