Strategic Program Manager - Figma Weave (New York, United States)

Figma•New York, NY

11d•$153,000 - $269,000•Onsite

About The Position

Figma is seeking a Strategic Program Manager to join the Figma Weave team in New York. This role is crucial for scaling a fast-growing business by leading cross-functional programs and operational systems. The ideal candidate will partner with leaders across product, marketing, customer experience, and operations to drive initiatives from conception to launch. The role involves strategic program leadership, operational execution, and process automation, focusing on translating strategic priorities into actionable programs, identifying and automating repetitive manual work with AI, and building data-driven inspection mechanisms. This position is for individuals who think in systems, resolve ambiguity, and leverage code or AI for solutions. It is a full-time role based in New York.

Requirements

Experience leading cross-functional programs end-to-end at a high-growth software or AI-native company (e.g., Chief of Staff, Technical Program Manager, BizOps, Strategy & Operations leader, founder, or early operator)
Demonstrated outcomes in shipping cross-functional programs that moved metrics or transformed team workflows
Technical and analytical fluency, including comfort with SQL and modern data tooling (Looker, Mode, Hex), reasoning about systems and pipelines, and using code or AI for solutions
Daily, hands-on AI use, including building or shipping automations that removed meaningful manual effort
A systems mindset, with the ability to identify processes behind problems and build compounding mechanisms
Comfort with ambiguity and autonomy, operating at a senior level, earning trust quickly, and taking initiative
Ability to keep cameras on during video interviews
Willingness to attend in-person onboarding if hired

Nice To Haves

Light coding fluency (Python, JavaScript, SQL, or scripting)
Hands-on experience building with agentic AI tools
Experience working across product, marketing, and customer experience functions in a SaaS or platform business
Familiarity with creative tools, developer tools, or design platforms

Responsibilities

Lead cross-functional programs end-to-end—from problem framing and option analysis through rollout, change management, and measurement—partnering with leaders across product, marketing, customer experience, and operations
Own the operating cadence of Figma Weave, including planning rhythm, executive team rituals, All Hands content and structure, and the review mechanisms that keep the company honest about progress against priorities
Design and ship AI-powered automations that remove repetitive manual work across functions—identifying high-friction workflows, prototyping the solution, and rolling it out to the team
Build dashboards, reviews, and inspection mechanisms that turn data into decisions, including the underlying queries, models, and tooling
Develop business cases that shape major decisions—structuring ambiguous problems, conducting research, weighing options, and surfacing clear recommendations with the data to back them
Translate strategic priorities into concrete programs with clear owners, milestones, dependencies, and success metrics—staying close enough to the work to spot risk early
Craft executive-level narratives—planning packages, All Hands content, leadership reviews, board materials—that synthesize insight, frame decisions, and build alignment
Support light budget tracking and operational rigor while stepping in to scope and own emerging operational needs—building the system, the program, or the team required to address them, and helping ensure investments map to priorities and outcomes remain visible