Strategic Program Lead

ClassPass

5d•$131,000 - $175,000

About The Position

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. At the heart of our Pricing & Inventory team, you’ll shape the future of our product portfolio and fuel growth across our global marketplace. You’ll guide complex, high-impact programs from concept to market, working across teams to uncover opportunity, validate ideas, and scale what works. This is a role for strategic thinkers who love turning insight into action, and action into results.

Requirements

5+ years in strategy, consulting, private equity, venture capital, or a similar program management role at a fast-scaling tech company
Strong ability to connect high-level strategy to measurable business impact
Proven success leading complex, cross-functional programs from idea through execution
Comfortable navigating ambiguity with sound judgment and creative thinking
Strong presentation skills, with the ability to distill complex ideas for diverse audiences
Present regular updates (including insights, recommendations and program progress) to senior leadership, including our CEO and executive team
Collaborate with data scientists, sales, marketing, product, revenue operations and other business leaders to align on strategy and deliver on outcomes
Hands-on experience with data analysis and test design; advanced Excel skills required

Nice To Haves

Familiarity with SQL, Looker, or Tableau is a plus
Deep understanding of B2B and/or B2C business models; eCommerce experience is a bonus

Responsibilities

Lead cross-functional programs that drive meaningful outcomes for our users, studio partners, and the business
Design and launch beta tests that push the boundaries of what’s possible, then scale winning ideas companywide
Translate business goals into clear, actionable frameworks and roadmaps
Collaborate with data scientists, engineers, and business leaders to align on strategy and deliver on outcomes
Present insights and proposals to senior leadership, including our CEO and executive team
Manage timelines, resources, and trade-offs across multiple initiatives with calm clarity
Drive decision-making in ambiguous spaces using structured thinking, smart experimentation, and measurable results
Build and lead working groups around central strategy pillars, keeping momentum high and blockers low