Strategic Product Specialist

KLS MARTIN LP • Jacksonville, FL

1d • Onsite

About The Position

The Strategic Product Specialist assists in managing KLS Martin’s Upper Extremity product lines, increasing the profitability of existing products, and contributing to the development of new products. The role helps improve products and develop new ideas while building industry knowledge and customer relationships. The specialist supports product education, marketing, sales strategy, product development, production coordination, and regulatory submissions. The position is based at the Corporate Office in Jacksonville, Florida, is full-time, and may require approximately 25% travel or more.

Requirements

• Four-year college degree or an equivalent combination of education and experience.
• Previous experience with, or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, and iOS iPad and iPhone.
• Ability to develop and maintain collaborative relationships with people at all organizational levels.
• Ability to plan and organize cross-department meetings to accomplish product-line or project goals.
• Ability to follow through on issues, make informed decisions consistent with policies and procedures, complete tasks, and solve problems.
• Ability to work with minimal supervision and accomplish high-level goals with minimal explicit instructions.
• May require approximately 25% travel or more.

Responsibilities

• In-service, maintain, and restock products in the current Upper Extremity product portfolio.
• Explain technical product information to customers, salespeople, and other employees using professional verbal and written communication.
• Prioritize activities based on established sales and product development goals.
• Organize and carry out trips to trade shows, customer sites, sales meetings, workshops, cadaver labs, and surgeries.
• Author and assist with publishing product education and marketing materials.
• Educate employees on assembly, use, and maintenance or restocking of assigned products.
• Research product market potential and develop sales and pricing strategies.
• Monitor competitive product offerings and pricing, standards of care, and new technologies in relevant markets.
• Support product efficiency through product design and collaboration with field inventory, warehouse inventory, and shipping personnel.
• Complete product development milestone documents and assist with regulatory submissions and related inquiries.
• Maintain in-depth knowledge of published clinical evidence and internal testing supporting marketing claims.
• Manage production of product development projects (PDSR/PVR) with manufacturing engineers.
• Package and ship products to the office or other field locations.
• Complete and follow required company policy training.
• Understand non-disclosure agreements and when to execute them.
• Follow government regulations and company policies for expense activities, and submit reimbursement expenses in accordance with travel policy.
• Complete hospital credentialing where necessary to perform essential duties.
• Perform other related duties as assigned.

Benefits

• Competitive benefits package
• Paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation that draws on diverse perspectives and ideas

What This Job Offers

• Job Type: Full-time