Strategic Product Operations Lead

Taste Labs•San Francisco, CA
•$150,000 - $250,000

About The Position

Taste Labs is building the data and infrastructure layer for taste. Our goal is to end AI slop. To make AI feel right, not just be correct. We raised $18.5M in seed co-led by Amplify and CRV, and most frontier labs are already customers. AI has nailed objective domains and can generate anything. The hard part left is judgement: what fits, what feels like you, what's actually GREAT. We're turning that into something measurable, starting with design. We do it on two sides: building the post-training data and RL environments that teach taste to frontier models, and the context and verification tools agents need to produce work that's more creative, more on-brand, more right. If that problem excites you, you'll like it here! You're the owner of entire data development projects. You’ll own them end to end: scoping, research, expert staffing, quality, delivery, scope management, pricing, margin. You'll own the relationship with an external lab researcher, and be the connective tissue with internal teams (engineering, design, research, growth), as well as with TasteMaker design experts. This role requires people that are passionate about quality, creativity, that obsess over details, that know how to get things done and how to bring others along the way. It requires being somewhat technical. And someone who’s great at turning things into machines. This will feel like a hybrid operations, product and strategy role. You function as a mini-CEO of a project or data vertical. You work directly with researchers at frontier labs and researchers/designers internally to scope new data, RLE and eval projects. You own the relationship and roadmap of the internal engineering team, shaping what tooling and technology we’re building. You own the relationship with the experts and QA teams. You own “quality” and project health, and own the resources/levers to fix anything that feels off. Every day is different. You have to be comfortable with ambiguity and shifting priorities, as well as with being the one making decisions.

Requirements

  • 4+ years in Consulting, Investment Banking, PE, Strategy, BizOps or a founding/early Chief of Staff role at a fast-moving startup.
  • Obsessive about process without being bureaucratic; ability to run a tight ship.
  • Excellent writing, communication, and people-rallying skills.
  • Deep passion for creative fields and/or design, with a strong care for quality.
  • Comfortable with ambiguity and shifting priorities.
  • Ability to make decisions.
  • Somewhat technical background.
  • Skilled at turning processes into machines.

Nice To Haves

  • Experience designing and running human-data / AI training pipelines.

Responsibilities

  • Owner of entire data development projects, from scoping to delivery, including scope management, pricing, and margin.
  • Own the relationship with external lab researchers and act as a liaison between internal teams (engineering, design, research, growth) and TasteMaker design experts.
  • Scope new data, RLE, and eval projects with researchers at frontier labs and internal researchers/designers.
  • Own the relationship and roadmap of the internal engineering team, influencing tooling and technology development.
  • Manage relationships with experts and QA teams, ensuring project quality and health.
  • Make decisions and drive projects forward in an ambiguous and fast-paced environment.
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