Sr. Strategic Product Planning Manager

Zelis • Boston, MA

2d • $139,000 - $176,700 • Hybrid

About The Position

The Member Engagement & Transparency Business Unit at Zelis is seeking a highly strategic and operationally focused leader to drive product planning, governance, and cross-functional coordination across the organization. Reporting to the VP of Operations & Product Readiness, this role will play a critical part in orchestrating the annual capital planning process, supporting long-range product planning, and ensuring alignment between product strategy and investment priorities. This individual will partner closely with Product leadership across the business unit to coordinate strategic operating plans (SOPs), business cases, and investment proposals that support annual and multi-year planning cycles. The role requires strong organizational leadership, executive communication skills, and the ability to drive accountability across a complex, matrixed environment. The ideal candidate brings a combination of product operations, strategic planning, program management, and financial planning coordination experience. They will serve as a trusted operational partner to Product leadership, ensuring planning processes are executed effectively, deadlines are met, and business initiatives align with organizational priorities.

Requirements

• 7+ years of experience in Product Operations, Program Management, Strategic Planning, Portfolio Management, or related operational leadership roles
• Demonstrated experience coordinating annual planning, capital planning, portfolio governance, or long-range strategic planning processes
• Strong understanding of product organizations, product development lifecycles, and operational planning processes
• Proven ability to manage complex cross-functional initiatives involving multiple senior stakeholders
• Strong analytical and organizational skills with the ability to synthesize complex information into actionable insights
• Excellent communication and executive presentation skills
• Experience working closely with Product, Finance, Technology, and Operations leaders
• Ability to influence without direct authority and drive accountability across teams
• Experience developing business cases, investment proposals, or strategic planning documentation
• Strong project and program management capabilities, including risk management, dependency tracking, and milestone coordination
• Proficiency with planning and collaboration tools such as Jira, Confluence, Smartsheet, Microsoft Office, or similar platforms

Nice To Haves

• Healthcare, healthcare technology, fintech, or regulated industry experience preferred
• Strategic thinker with strong operational execution skills
• Highly collaborative and relationship-oriented
• Comfortable operating in ambiguity and driving structure where needed
• Strong attention to detail with an enterprise mindset
• Self-starter who can independently manage priorities and influence outcomes
• Ability to balance tactical execution with long-term strategic planning

Responsibilities

• Lead and coordinate the annual capital planning process across the Member Engagement & Transparency Product organization
• Partner with Product leaders to develop and consolidate strategic operating plans (SOPs) that support annual investment planning and long-range product strategies
• Ensure product-level business cases, investment proposals, and planning materials are complete, aligned, and submitted within established timelines
• Review strategic operating plans and business cases for alignment with organizational objectives, portfolio strategy, customer needs, and financial goals
• Facilitate planning discussions with Product, Finance, Operations, and Executive Leadership to support prioritization and investment decisions
• Support development and maintenance of long-range product planning frameworks and portfolio roadmaps
• Identify risks, dependencies, and tradeoffs across planning initiatives and proactively drive resolution strategies
• Establish operational rhythms, governance processes, and planning cadences across the Product organization in support of Strategic Planning
• Drive accountability across Product teams to ensure planning milestones, deliverables, and approvals are completed on time
• Develop standardized templates, reporting mechanisms, and planning processes to improve consistency and transparency across the organization
• Partner with Product leadership to track strategic initiatives, investment priorities, and portfolio-level progress
• Coordinate cross-functional collaboration between Product, Finance, Technology, Operations, and other business stakeholders
• Support executive-level reporting, portfolio reviews, and planning presentations
• Continuously improve planning, prioritization, and operational governance processes
• Serve as a trusted operational partner to Product leadership and the VP of Operations & Product Readiness
• Facilitate alignment across multiple stakeholders and functional teams in a highly matrixed environment
• Help translate strategic priorities into actionable operational plans and execution frameworks
• Drive communication and transparency across planning cycles and organizational initiatives
• Support change management and organizational readiness related to strategic planning initiatives and investment priorities

Benefits

• 401k plan with employer match
• flexible paid time off
• holidays
• parental leaves
• life and disability insurance
• health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed