Strategic People Operations Partner

Jane

2d•CA$95,000 - CA$128,000•Remote

About The Position

This role sits at the centre of an exciting period of growth and transformation within the People team. As Jane continues to scale, the team is evolving how it delivers People Operations support across the organization. The Strategic People Operations Partner will be the operational engine that helps keep the employee experience running smoothly. This includes managing key moments across the employee lifecycle, maintaining the integrity of systems, and supporting critical People programs, with a direct impact on every Janer's experience.

Requirements

3 - 5 years of experience in People Operations, Human Resources, HR Administration, or a related field, with strong knowledge of the employee lifecycle and HR best practices.
Experience administering and maintaining an HRIS.
Demonstrated experience supporting areas such as benefits administration, leave management, employee records, HR compliance, onboarding, offboarding, and employee documentation.
A track record of improving processes, embracing technology, and contributing to operational transformation within a growing or evolving organization.
Strong communication, organization, and problem-solving skills, with the ability to manage sensitive information with professionalism, discretion, and empathy.

Nice To Haves

Hands-on HiBob experience

Responsibilities

Build trust in our People Operations foundation by maintaining accurate employee data, strengthening employee lifecycle processes, and ensuring a high standard of quality across our systems and records.
Create a seamless and supportive employee experience by serving as a knowledgeable partner for questions related to onboarding, benefits, leaves, policies, and employee resources, helping employees navigate important moments with confidence.
Drive continuous improvement by identifying opportunities to streamline processes, leverage technology, and thoughtfully introduce new ways of working that improve efficiency and scalability across the People team.
Partner collaboratively with People Partners, Payroll, Finance, and People Technology to ensure accurate data flows, clear communication, and aligned processes that support both employees and the business.
Deliver operational excellence across key People programs, including growth reviews, compensation cycles, benefits administration, and leave management, while continuously looking for ways to improve the experience and outcomes for everyone involved.