Strategic Operations & Policy Analyst – TSA Programs

CACI•Annapolis Junction, MD

18h•Hybrid

About The Position

We’re seeking a dynamic Strategic Operations & Policy Analyst to join our team in support of TSA’s Vetting Analysis Division (VAD). In this role, you will lead high-visibility initiatives that strengthen and streamline key operations across vetting and adjudication programs critical to safeguarding our nation’s transportation systems. You’ll work at the intersection of data analysis, process improvement, legal policy development, and strategic planning. Your insights will help drive performance, shape policy, and support decision-makers at the highest levels. This is more than an analyst role—it’s an opportunity to help modernize systems that keep our country secure.

Requirements

Active Secret or TS/SCI security clearance
Bachelor’s degree from an accredited institution
Minimum of five (5) years of experience in business process-related roles
Proven analytical and problem-solving capabilities
Strong written and verbal communication skills
Proficiency in report writing and documentation
Self-starter who works well independently and in teams
Strong time management and organizational skills
Knowledge of process improvement methodologies (e.g., Six Sigma, Lean)
Familiarity with project management tools and best practices
Understanding of policy and regulatory development processes
Experience managing and engaging stakeholders at various levels

Nice To Haves

Certifications in process improvement (e.g., Six Sigma Green Belt or Black Belt, Lean Certification)
Technical Certifications, such as ITIL or other relevant credentials

Responsibilities

Lead Enterprise-Wide Initiatives: Analyze existing processes and propose innovative solutions that improve operations across TSA vetting programs.
Oversee Strategic Projects: Manage the planning, development, and implementation of mission-critical initiatives from concept to execution.
Shape Policy and Legal Frameworks: Draft, review, and update legal, regulatory, and policy documents to ensure compliance and operational efficiency.
Drive Stakeholder Engagement: Build strong relationships across functional teams and external stakeholders to align goals and foster collaboration.
Set and Measure Performance Goals: Define clear success metrics and monitor progress to continuously improve organizational performance.
Leverage Data to Inform Decisions: Collect, analyze, and interpret complex data to generate actionable insights and support strategic decisions.
Develop Reporting Tools and Dashboards: Create and refine data visualization products and performance reports that highlight trends and outcomes.